Wellness Coach

Description

POSITION SUMMARY:

Under the direction of the Executive/Wellness/Program Director and in accordance with the policies of the YMCA of Southwest Florida, the Wellness Coach will be responsible for the delivery of safe, effective instruction to members of exercise equipment and interaction with all members utilizing the wellness facility.

ESSENTIAL FUNCTIONS:

• Staff is expected to act professionally and dress according to the requirements: uniform shirt, neat shorts or warm-up pants (no spandex), sneakers and YMCA name tag.
• All Staff should arrive promptly for their shift. Opening personnel must arrive with adequate time prepare facility for opening.
• Welcome and greet all members as they arrive or shortly thereafter. Get to know the member’s names, needs and goals. When possible, interact with members. Assist with machine usage, appropriate exercise advice – do not give advice that you are not absolutely SURE is safe and appropriate.  
• Make sure that first time users are encouraged to go through the orientation process. ALL members must fill out the medical form. If you feel that there is a medical condition that requires further investigation or physician’s approval, refer it to the Executive/Wellness/Program Director.
• Assist members with their workouts whenever possible. Make sure that they are using machines properly, both cardiovascular and weight training.  
• Circulate and be visible to members, even when it is slow.
• Give facility tours as needed to assist Membership Services Staff
• Keep the sign-up sheets neat and orderly, assist members with transitions on and off equipment when it is busy.
• Follow cleaning schedule. Refill cleaning bottles as needed. If it is very slow and you are able to continue to circulate, feel free to clean more than your allotted responsibilities!
• Be aware of signs that equipment may be in need of maintenance. If the equipment is not functioning properly, place an out of order sign on it and inform the Executive/Wellness/Program Director. .
• The Wellness Center phones and computers are not for personal use. Personal Emergency calls are permitted.  
• Ensure all participants wear appropriate exercise attire and footwear
• Monitor proper executions, form and technique when demonstrating exercises
• Make sure all equipment is put away correctly following your shift. This includes proper restacking of weights. 
• Wash, dry and fold towels as needed
• Wellness Coaches are expected to find their own substitutes if they are not work their scheduled shift and communicate the substitute to the supervisor in a timely manner.
• Attend regularly scheduled, mandatory staff meetings.
• Utilize time clock and monitor timesheet. Bring any corrections to supervisor within a timely manner.
• Responsible for upholding all staff safety requirements including cleaning protocols throughout the day, as required by my department.

Opening Shifts:

• Possess facility keys. Insure Keys are secure and notify supervisor of loss.
• Insures facility is open on time as scheduled.
• Insure all electronic cardio equipment are on and ready for use at time of opening.
• All other duties as assigned

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to perform a range of exercise activities. Requires full range of motion, including manual and finger dexterity and hand and eye coordination.  
• Requires corrected vision, speech, and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks. 
• Ability to lift 50 pounds. Ability to actively demonstrate exercise equipment.

The YMCA of Southwest Florida has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the YMCA of Southwest Florida reserves the right to change this job description and/or assign tasks for the employee to perform, as the YMCA of Southwest Florida may deem appropriate.

Requirements

QUALIFICATIONS:

• Successfully complete State of Florida Criminal History Background Check requirements as well as meet the Association’s policies on background screening
• Excellent verbal and written communication skills 
• Knowledge of exercise equipment, general weight lifting, health and wellness and the ability to demonstrate.
• Refrain from diagnosing injuries, offering medical advice, and dispensing or endorsing any and all commercial health products especially nutritional supplements, vitamins, performance enhancing substances, and pain relievers
• Employment is contingent upon completing required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. Details: https://info.flclearinghouse.com

CERTIFICATIONS AND TRAINING REQUIREMENTS:

• CPR/ First Aid/AED Certifications required 
• Completion of YMCA’s Blood Borne Pathogens training annually
• Completion of YMCA’s Child Sexual Abuse Prevention training annually
• One year or more of experience in fitness.
• Staff Safety Requirements/Cleaning Protocols
• Additional training classes as recommended by Supervisor