About us
At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own sense of style and individual character and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.
At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guide book.
Your day to day
Receiving Clerk is responsible for receiving all goods for the Hotel ensuring all deliveries correspond with purchase order and its specification according to the hotel rules and procedures.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- To maintain levels of Hygiene in the receiving bay and surrounding areas as per the standards of the Hotel.
- To ensure that the suppliers’ vehicles are set to the correct temperatures, that a record is kept of this & to advise the Purchasing Dept. of any discrepancies.
- To maintain a record of all short expiry items and to advice the Cost Controller Supervisor accordingly.
- To print Purchase Orders related to expected deliveries each morning.
- To view Open Purchase Order, report every day for Food & Beverage items to check on short delivered items.
- To prepare the Short Delivery / Rejection report for follow up by Purchasing and Cost Controller Supervisor.
- To check that all Plastic crates are washed and cleaned properly and if there are any problems to report to the Stewarding Supervisor.
- To prepare a vegetable short delivery / rejection report immediately after all deliveries of vegetables are received and to follow up on the same.
- Keep all measuring instruments functioning properly. Perform inspections and adjustments when deemed necessary.
- To assist the stores personnel whenever needed.
- To update the additions & deletions file as and when fixed asset items are tagged.
- 100% compliance to HACCP.
- Submit Food & Beverage invoices with backup documents to Cost Controller Supervisor for his verification and all the other invoices to Accounts Payable on a daily basis
- Carry out any other reasonable duties and responsibilities as may be assigned.
- Maintain a high standard of personal hygiene and appearance at all times
- To assist the Cost Controller Supervisor to control and ensure that all Food, Beverage & General items purchased for operation are accounted for from the time of receiving to the time of issue.
What we need from you
At voco® Dubai, we look for hosts who are reliably different and contribute to the success of bringing our brand to life! Ideally, you'll have a minimum of 3- 5 years’ experience in a similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with commercially focused and a keen eye for detail with strong analytical & numerical skills High-level competence in Microsoft Excel and other office packages. Proven negotiation skills. Strong interpersonal skills. Excellent organizational, time management, and communication skills (both verbal and written) along with being quality-oriented with a focus on details, high-performance standards, ability to multi-task & meet deadlines, and technical proficiency in related software preferable.
How do I deliver this?
We genuinely care about people, and we show this through living out our promise of True Hospitality every day. It is what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
- True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.
There is so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.
Reliably Different - Welcome to voco® Hotels, IHG’s new upscale brand. We call our Hotels voco® – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco® is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco® Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco® Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun.
Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco® hotel opened in November 2018 in Gold Coast, Australia and the first voco® Hotel across IMEA is voco® Dubai. voco® Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many daytime and night delights of the city from shopping, dining and entertainment experiences.
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