Fairview Health Services

Nonprofit health system delivering comprehensive care

Quality Improvement Consultant

Program ManagementUpdated on Nov 10

Full-timeSt Paul, MN, USANo salary listed

About the Job

Requirements

A Bachelor's degree is required.
Four to six years of experience with quality or performance improvement is required.
Demonstrated relational qualities, including active listening, clear and concise communication, humble inquiry, effective relationship building, and understanding and meeting customer requirements.
Experience developing and/or deploying comprehensive quality and safety program infrastructure is required.
Experience leading and partnering with operational leaders on improvement work, preferably in a healthcare setting, is required.
Experience facilitating multidisciplinary groups through successful improvement initiatives and change is required.
Advanced analytical skills, including collecting, analyzing, and interpreting qualitative and quantitative data and creating sustainable measurement systems, are required.
Advanced skills in Microsoft Office suite (Word, Excel, PowerPoint, Visio, Project, SharePoint, and OneNote), statistical analysis software (Minitab), data presentation software (R, Power BI, and Tableau), and data source platforms (EPIC, Strata, etc.) are required.
A Six Sigma Green Belt or one Lean Certification must be obtained within two years.

Responsibilities

Lead investigations of complex quality and safety issues to prevent recurrence, maximize learning, reduce costs, and improve patient outcomes.
Facilitate multifaceted quality, safety, and performance improvement projects; work with local teams to develop sustainable improvements, implement changes, and monitor outcomes.
Use industry tools and methods to analyze systems and prevent future errors, and collaborate with facility leaders and system experts to implement corrective actions.
Apply reliable-design principles to support evidence-based care and reduce preventable harm.
Investigate complex patient safety, quality, and organizational issues to identify and develop strategic improvement priorities.
Initiate evaluation and redesign of systems to improve quality measures; identify resources needed to implement quality and performance improvements; partner with leaders to address resource barriers; and apply reliability principles to improve consistent delivery of quality clinical care.
Assist leaders and teams in establishing performance standards, metrics, and goals, and partner with other business areas to develop, implement, or refine workflows and data collection and management methods for accurate measurement and tracking of processes and improvement results.
Maintain strong working knowledge of regulatory requirements affecting implementation strategies, including CMS, JCAHO, and HIPAA.
Coach less-experienced consultants and participate in department training efforts as assigned.
Anticipate and identify barriers to change and develop countermeasures with leadership.
Promote and apply health equity principles when reviewing data and developing improvement opportunities using a holistic approach.

Desired Qualifications

A Master's degree is preferred.
A Six Sigma Black Belt is preferred.
Certified Professional in Healthcare Quality (CPHQ) is preferred.

Job Overview

Quality Improvement Consultant

Join Fairview as a Quality Improvement Consultant and help drive meaningful improvements that enhance patient care, operational excellence, and organizational performance. In this role, you'll partner with clinical and operational leaders to lead high-impact improvement initiatives, manage complex cross-functional projects, and promote a culture of continuous improvement. You'll leverage performance improvement methodologies, data analysis, and project management expertise to deliver measurable results, optimize outcomes, and support strategic priorities across the organization. This is a full-time, mobile position (1.0 FTE, 80 hours per pay period) with no weekends, offering the opportunity to make a broad impact across the health system. Please note: There will be some onsite requirements to this position so candidates will need to be local to Minnesota or willing to relocate at their own cost.

Responsibilities

Lead investigations of complex quality and safety issues in order to prevent recurrence, maximizing learning, reduce costs, and improve patient outcomes.
Facilitate multifaceted quality, safety and performance improvement projects, working with local teams to develop robust and sustainable improvements, implement changes, and monitor outcomes.
Use industry tools and methods to identify and initiate analysis of systems to prevent future errors; collaborate with facility leaders and system experts to implement corrective actions
Apply principles of reliable design to ensure delivery of evidence-based care and reduction in preventable harm
Investigate/explore complex patient safety, quality, and organizational issues in order to identify and develop strategic priorities for improvement.
Identify and Initiate evaluation and redesign of systems to improve quality measures; identifying necessary resources to fully implement quality and performance improvement; partnering with leaders to act on any resource barriers; focusing on reliability and applying the principles of reliable design to improve the consistent delivery of quality clinical care
Assists leaders and teams in establishing performance standards and metrics as well as identifying goals while ensuring that partnerships exist with other areas of the business to develop, implement, or refine workflows or data collection and management methods to ensure accurate measurement and tracking of process and improvement results
Strong working knowledge of regulatory requirements affecting the development of implementation strategies (e.g., CMS, JCAHO, HIPPA, etc.).
Provide coaching to less experienced consultants as well as be involved with department training efforts as assigned.
Anticipate and identify barriers to change and develop countermeasures in conjunction with leadership to overcome barriers
Promote and utilize health equity principles when reviewing data and developing improvement opportunities using a holistic approach

Required Qualifications

Bachelor's
4-6 years of Experience with Quality/Performance Improvement
Demonstrated relational qualities (active listening, clear/concise communication, humble inquiry, effective relationship building, understanding of customer requirements/meeting them where they are at)
Experience with development and/or deployment of a comprehensive quality and safety program infrastructure
Experience leading and partnering with operational leaders on improvement work, preferably in a healthcare setting
Experience facilitating multi-disciplinary groups through successful improvement initiatives and change
Advanced in analytical skills including collection, analysis and interpretation of qualitative and quantitative data and the creation of sustainable measurement systems
Advanced skills in MS Office suite (Word, Excel, PowerPoint, Visio, Project, SharePoint, OneNote), statistical analysis software (Minitab), data presentation software (R, PowerBI, Tableau) and data source platforms (EPIC, Strata, etc.)
Six Sigma Green Belt within 2 Yrs or
One Lean Certification within 2 Yrs

Preferred Qualifications

Master's
Six Sigma Black Belt
Certified Professional in Healthcare Quality (CPHQ)

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

About the Company

Fairview Health Services

Nonprofit health system delivering comprehensive care

Fairview Health Services is a nonprofit health system in Minnesota offering a wide range of medical services through a network that includes community and academic hospitals, clinics, senior living, home health, rehabilitation, counseling, pharmacies, and benefit management. It operates through the M Health Fairview partnership with the University of Minnesota, linking care with research and training. Patients access care via a unified system across hospitals, clinics, home care, hospice, transportation, and employer solutions. Its goal is to expand access to high-quality, compassionate care by delivering comprehensive services across the care continuum, anchored in community needs.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Minneapolis, MN
Founded: 1906

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