Full-Time
Project Manager
Digital Commerce
Confirmed live in the last 24 hours
Apple
10,001+ employees
Designs and sells consumer electronics and software
VR & AR
Consumer Software
Fintech
Consumer Goods
Mid, Senior
Austin, TX, USA
Category
Project Management
Business & Strategy
Requirements
- 4+ years of professional experience working within a product, project, or program management role.
- Experience working with Contact Center and/or e-Commerce systems and technologies (ex. payments/financing applications, order maintenance tools, workforce management applications, telephony/chat systems and infrastructure).
- Demonstrated ability to influence at all levels of an organization, whether with a peer or senior/exec level leadership.
- BA/BS degree in a technical field, or 8+ years of professional experience in a directly relatable role.
Responsibilities
- Lead end to end implementation of multiple mid-to-large scale regional and/or global eCommerce initiatives with overlapping timelines, on behalf of the Retail Online organization and partner teams.
- Lead all phases of projects including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), change management, user/integration/production testing, project cutover/go-live’s, retrospectives, and closeout.
- Be the voice of their body of work. Communicate effectively and transparently across all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.
- Build strong relationships with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.
- Understand complex system landscapes and offer technical suggestions to engineering teams.
- Influence and shape system architecture and integration strategies and platform design.
- Collaborate with business and technology teams ensuring project objectives are being met, scope is continuously understood by all relevant parties, and that the technical solutions being implemented are as simple as possible yet lasting in tenure.
- Drive project centric discussions and deep-dives with team members from diverse business and technical backgrounds and roles, and use these discussions to focus efforts on the objectives of their defined body of work.
- Strive for operational excellence by incorporating Apple’s standard methodologies for Project Management, to ensure consistent delivery of quality business solutions.
- Quickly become and serve as a resource and technical SME for Retail Online in the area where your project work takes you.
- Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
Desired Qualifications
- 7+ years of professional experience working within a product, project, or program management role.
- Experience working in a hands-on role, with total ownership for driving initiatives in their portfolio. Demonstrated experience should include being an interface role between business and technical teams.
- A technical and analytical problem solver, stitching between their work and the broader strategy, who demonstrates adaptability in their approach to solving problems. Thinks with a focus on implementing simple but lasting solutions.
- Demonstrated ability to understand and explain complex business processes, systems, and tools with a keen focus on upstream/downstream impact.
- Has worked within a global organization, where work may include a mix of regional or global scope.
- Has used both Waterfall and Agile project management methodologies in their prior work experience.
- Experience and proficiency with SAP (S4 HANA), awareness of AI application within a contact center environment, knowledge of Genesys routing solutions, order to cash processes, etc. are differentiating and desirable skillsets.
- PMP or Certified Scrum Master.
Apple Inc. designs and sells a variety of technology products and services, including iPhones, iPads, Mac computers, Apple Watches, and Apple TVs. The company also offers services like the App Store, Apple Music, iCloud, and Apple Pay. Its products work together seamlessly, providing users with a cohesive experience across devices. Apple differentiates itself from competitors through its integrated approach, where it controls both hardware and software, ensuring high-quality performance and user satisfaction. The company's goal is to enhance customer loyalty and drive financial success through continuous innovation and a strong focus on user experience.
Company Stage
IPO
Total Funding
$619.1K
Headquarters
Cupertino, California
Founded
1976
Simplify's Take
What believers are saying
- Apple's sustainability efforts enhance its brand image among eco-conscious consumers.
- Expansion into the smart home market could increase Apple's market share.
- The Apple Store app launch in India targets a fast-growing smartphone market.
What critics are saying
- AI News Summary feature spreading misinformation could damage Apple's reputation.
- Delays in OLED MacBook Air plans may affect Apple's competitive edge.
- Transition of Apple Card partners could disrupt financial services and customer experience.
What makes Apple unique
- Apple's integrated hardware and software create a seamless user experience.
- The Apple Card offers unique financial incentives, enhancing customer loyalty.
- Apple's spatial computing innovations provide immersive experiences without physical controllers.
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Benefits
Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement
Performance Bonus
Relocation Assistance
Employee Stock Purchase Plan