Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Hostess

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeLos Cabos, BCS, MexicoNo salary listedIn-person

About the Job

Requirements

Follow hotel discipline, presentation, scheduling, traffic-area, and safety policies and procedures.
Attend department meetings and participate in scheduled training for the position.

Responsibilities

Welcome guests and owners with quality and attentive service, following established procedures and quality standards.
Provide professional, genuine service that meets guest expectations and encourages recognition and preference for the dining venue.
Promote food and beverage sales to increase revenue and meet established goals.
Follow immediate supervisor instructions and complete assigned duties before and after each shift.
Check that service stations are properly equipped and assist with table setup according to established standards and service type.
Participate in pre-shift briefings to receive information about daily specials, unavailable items, VIPs, groups, events, general comments, and exchange of opinions.
Give guests and customers a warm, professional greeting and farewell on arrival and departure, maintaining polished posture and appearance.
Help seat diners at their assigned tables, greet them, introduce herself, and explain that she will be serving them.
Deliver menus as appropriate to the dining venue and service type.
Take food and beverage orders accurately and record them.
Arrive punctually for work.
Carry out all instructions and tasks assigned by the immediate supervisor, along with other responsibilities required by the position.
Follow up on and take responsibility for the Cristal program.

Responsable de dar la Bienvenida con calidad y atención a todos nuestros huéspedes y dueños, desempeñando su labor en forma eficiente, de acuerdo a los procedimientos y estándares de calidad establecidos. Ofrece una atención profesional y genuina actitud de servicio que satisfaga las expectativas del huésped, obteniendo su reconocimiento y preferencia hacia el centro de consumo. Promueve la venta de alimentos y bebidas para aumentar el ingreso y alcanzar los objetivos establecidos.

Cumple con las instrucciones de su jefe inmediato en cuanto a tareas y obligaciones que se le asignen antes y al final del turno. Verifica que las estaciones de servicio esté bien equipada apoya en el montaje de las mesas de acuerdo a los estándares establecidos y tipo de servicio.

Participa en los "briefings" al inicio de cada tumo con el propósito de recibir información sobre especialidades del día, faltantes, VIPs, grupos, eventos, comentarios generales e intercambio de opiniones.

Ofrece consistentemente una bienvenida y despedida cálida y profesional a huéspedes y clientes a su llegada y salida del centro de consumo, manteniendo siempre una postura y presentación impecable.

Asiste en el acomodo de los comensales en la mesa asignada. Saluda cordialmente y se presenta ante el cliente proporcionando su nombre e informando que será la persona encargada de servirles.

Dependiendo del centro de consumo y tipo de servicio, lleva a cabo la entrega de menús.

Se asegura de tomar las órdenes de bebidas y alimentos con exactitud, anotando los

Se presenta puntualmente a sus labores y cumple con las políticas y procedimientos de disciplina, presentación, horarios, áreas de tránsito y normas de seguridad establecidas por el Hotel.

Asiste a las juntas del departamento y participa continuamente en la capacitación programada para su posición.

Ejecuta todas las instrucciones y trabajos que le sean asignados por su superior inmediato, así como las responsabilidades que el cargo requiera.

Seguimiento y responsabilidad del programa Cristal.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

About the Company

Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Marriott Vacations Worldwide focuses on vacation ownership and resort experiences across a diverse portfolio of brands. It operates vacation ownership programs and runs or collaborates with more than 100 resorts worldwide, employing staff who guide guests and share local cultures. The product works through timeshare-style ownership and resort stays, with associates helping guests plan trips, share information about destinations, and ensure smooth experiences. The company differentiates itself through a strong culture built on care, collaboration, integrity, and customer-centric decision-making, framed by the MVWay and a focus on treating associates well so they can better serve customers. Its goal is to deliver unforgettable vacation experiences, help people pursue fulfilling lives, and grow its associate network while expanding its presence globally.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Orlando, FL
Founded: 1984

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