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MSI Express

Contract manufacturing and packaging for foods

Administrative Assistant 1

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Portage, IN, USA
In Person
Administrative & Executive AssistanceAdministrative Support

About the job

Requirements
  • Strong administrative and office management skills, including the ability to manage multiple priorities and deadlines.
  • Proven experience providing executive or senior-level administrative support.
  • Excellent organizational skills and exceptional attention to detail and accuracy.
  • High discretion and ability to handle confidential and sensitive information.
  • Professional verbal and written communication skills, with the ability to interact effectively with all organizational levels.
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, and comfort working in human resources information systems or similar database systems.
  • Ability to work independently with minimal supervision while exercising sound judgment.
  • Strong time-management and follow-up skills to ensure tasks and assignments are completed on schedule.
  • Ability to adapt to changing priorities in a fast-paced office environment.
Responsibilities
  • Provide advanced administrative support to senior management, including calendar management, scheduling meetings, coordinating interviews, and arranging travel and lodging for extended trips.
  • Serve as the central point of communication for office activities, meetings, and administrative inquiries.
  • Open, review, and route mail and correspondence; respond to routine inquiries as appropriate.
  • Maintain organized filing systems and reporting, including confidential managerial and personnel records.
  • Anticipate team needs and provide proactive solutions.
  • Operate and maintain office equipment.
  • Follow up on assignments delegated by management to ensure timely completion and status reporting.
  • Perform administrative duties requiring knowledge of company operations, organizational procedures, and professional business terminology.
  • Provide administrative support for human-resources processes such as personnel-records management and basic benefits coordination.
  • Maintain and update employee data in human-resources systems and files, ensuring accuracy and compliance with employment requirements.
  • Respond to routine human-resources inquiries and redirect more complex issues to appropriate human-resources team members.
  • Support supervisors with performance-management documentation and tracking.
  • Assist with ad hoc human-resources projects such as employee surveys, data collection, and report preparation.
  • Prepare confidential and recurring reports related to personnel data, turnover, and compliance as requested.
  • Liaise with internal departments to ensure smooth administrative and personnel processes.
  • Serve as a professional point of contact for associates, candidates, and external partners.
  • Perform additional administrative or departmental duties as assigned by management.
Desired Qualifications
  • Basic understanding of human-resources processes and employment-related documentation.

About the company

MSI Express is a contract manufacturing and packaging partner for the food and beverage industry in the U.S., offering blending, filling, packaging, and private-label production across 15 facilities. Its services cover dry and liquid blending, bottle and stick-pack filling, pouching, secondary packaging, and manufacturing for vitamins, supplements, and dry pet food, providing turnkey, single-source solutions. It differentiates itself through scale, diverse packaging formats (including aseptic filling via Power Packaging) and large-scale blending capabilities from PacMoore Hammond, plus growth from strategic acquisitions and private-equity backing, all backed by SQF Level 3 food safety. Its goal is to be a trusted, end-to-end supplier in the CPG supply chain, helping brands bring products to market efficiently and safely.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Newcomerstown, Ohio

Founded

1998

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Simplify's Take

What believers are saying

  • Nonantum closed MSI Express on March 24, 2025, adding fresh growth capital.
  • Portage approved a 2024 expansion, adding a line and 15 jobs.
  • Acquisitions since 2020 expanded capacity to over 2.5 million square feet.

What critics are saying

  • MSI Express faces a February 2026 federal lawsuit, signaling customer-payment or contract friction.
  • The 2024 NLRB charge in West Chicago exposed labor conflict and workplace-management risk.
  • One allergen recall proved labeling failures can trigger customer losses and regulator scrutiny.

What makes MSI Express unique

  • MSI Express runs 15 plants across six states for national food co-manufacturing.
  • It combines aseptic filling, dry blending, pouching, stick packs, and secondary packaging.
  • Power Packaging, PacMoore, and Express Packaging built a broad one-stop CPG platform.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
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