General Manager

Hermanson Company is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over the last four decades we have grown from a family-owned sheet metal contractor to a partner led full-service mechanical construction, design and maintenance provider playing a significant role in the Seattle-area construction industry.

By design, Hermanson is a special place to work. Our belief is that people do business with people they like. In keeping with that belief, we strive to hire and retain highly motivated people who are professional, ethically unwavering, and unrelenting in delivering quality results. We are focused on providing a workplace where high performance individuals come together to build dedicated teams driven to accomplish great things for our customers.

People love working at Hermanson, because we all share the same Core Values:

• Clients First – Caring, win-win, value, quality and service attitude
• Family Matters - Safety, wellness, stability, enjoyment and balance
• Character Matters – Integrity, accountability, passionate, and caring
• Team - Trust, honesty, respect, reliable and inclusive
• Appreciate – Each other, our successes, and enjoy the journey
• Learn, Grow, Innovate – Challenge the status quo and always compete

The Role

The General Manager will plan, coordinate, and manage business operations to satisfy the established goals of the company. The General Manager is also responsible for managing and improving current processes and procedures, design strategies, and optimizing expenses to facilitate the projected growth of the company.

Responsibilities

Leadership & Accountability

• Operates with the highest level of integrity while modeling Hermanson's purpose, values, culture, and commitment to exceptional customer service.
• Provides strategic leadership and overall direction for the ODS - Oregon, ensuring the organization is properly structured, positioned, and resourced to deliver exceptional results.
• Builds and maintains a reputation for excellence through strong customer relationships, industry engagement, and leadership presence.
• Maintains ultimate accountability for ODS - Oregon performance, including:
  • Safety
  • Employee development
  • Project selection and execution
  • Customer satisfaction
  • Revenue growth
  • Profitability
  • Long-term business sustainability

Strategic Business Planning & Market Leadership

• Under the direction of the Director of ODS, develop, maintain, and execute a rolling three-year strategic business plan for assigned markets and customer segments.
• Identify market opportunities, customer needs, and available revenue across Owner Direct Projects, Special Projects, Service and Maintenance under $10M in value.
• Establish annual revenue, profitability, and growth objectives aligned with company goals.
• Identify and cultivate relationships with key clients, decision-makers, general contractors, owners, and industry influencers.
• Develop and implement strategies that strengthen Hermanson's market position and reputation as an industry leader.
• Collaborate with Marketing to develop programs, campaigns, and materials that support strategic growth initiatives and market objectives.

Business Development, Sales & Client Relationships

• Establish pursuit strategies and provide leadership for all significant project opportunities.
• Direct proposal development, presentation strategy, and customer engagement efforts.
• Determine project scope, system concepts, equipment selections, and subcontractor strategies required to support successful pursuits.
• Maintain customer advocacy and satisfaction throughout construction and project delivery.

Business Unit Operations & Financial Performance

• Continuously assess organizational capacity, capabilities, and resource requirements to support current and future project demands.
• Lead forecasting, planning, and deployment of internal and external resources to maximize operational effectiveness.
• Drive accountability through:
  • Strategic planning
  • Organizational alignment
  • Performance measurement
  • Execution management
  • Continuous improvement
  • Real-time reporting and responsiveness
• Lead and manage Owner Direct Projects, Special Projects, and Service while helping shape strategy across all delivery methods within the Business Unit.
• Deliver revenue, profitability, and project margin performance consistent with Business Unit objectives and executive expectations.

Talent Development & Organizational Growth

• Build organizational stability, continuity, and succession plans that support long-term Business Unit success.
• Recruit, mentor, coach, and develop employees while fostering a culture of growth, accountability, and high performance.
• Identify and implement employee development programs aligned with Business Unit goals.
• Develop future leaders and strengthen organizational capabilities through ongoing mentoring and leadership development.
• Promote collaboration and alignment across all departments to ensure successful customer outcomes.

Safety, Process Improvement & Collaboration

• Champion safety as a core value and ensure compliance with all Hermanson safety policies and procedures.
• Partner with the Safety Director and Construction Executive (future role in Oregon) to maintain safe working environments and communicate effectively with clients regarding jobsite incidents when necessary.
• Work with Corporate Support teams to identify and secure the resources, systems, and services necessary to support Business Unit performance.
• Support continuous improvement initiatives that enhance operational effectiveness, customer experience, and financial performance.

Physical Requirements

• Participate in site visits and project evaluations, requiring the ability to:
• Walk on uneven, muddy, icy, or rough terrain
• Climb stairs and ladders
• Work safely at heights
• Maintain balance and mobility in active construction environments

Accountabilities & KPIs

• Department revenue and profit
• Department Overhead
• Department Growth
• Company Alignment

Key Meetings to Attend

• Monthly ECAC Meetings
• Bi-Weekly Collections Meetings
• Weekly L10 Meeting with other Managers in the ODS Department
• Sales and Business Development Forecast Meetings
• Hold monthly 1 to1’s with direct reports

The salary range for this position is $140,000.00 to $160,000.00  (The compensation offered may vary depending on job-related knowledge, skills and experience).

Qualifications

Capabilities & Experience:

• Proven leadership and team building skills.
• The ability to build consensus, rally support around common goals and to motivate groups and individuals.
• Excellent written, verbal and interpersonal communications skills. 
• Ability to think strategically and creatively.
• Ability to rapidly process and comprehend large amounts of detailed information 
• Financial and Strategic Planning
• Highly Organized
• Strong Work Ethic
• Good Interpersonal Skills
• Easily balances competing priorities, complex situations, and tight deadlines.
• Attention to detail

“A-Player” Qualifications:

• Trust & Relationship Development – comes down to character, competence, trustworthiness, sincerity and caring.
• Relationship Development- being attentive to goals and desires of your employees
• Sets clear goals and expectations
• Ability to work collaboratively with colleagues and staff to create a result driven, team-oriented environment.

Education

• University/College degree in management or a related field is a plus
• 5+ years of experience in the mechanical field
• 7 years of successful management experience of groups exceeding 5 direct reports

Hermanson offers a comprehensive benefits package designed to support your health, financial future, and professional growth.

• Competitive pay with bonus opportunities
• Medical, prescription, dental & vision coverage with zero to low weekly premiums
• 401(k) with discretionary company match
• Generous paid time off (vacation, sick time, and paid holidays)
• Disability income protection
• Life insurance for employees and eligible dependents
• Optional added protection with critical illness and accident plans
• Career growth & development opportunities
• In-house training programs
• Certificate & tuition reimbursement
• Wellness program
• Employee Assistance Program (EAP)

This position is not eligible for employment visa sponsorship.

Hermanson company LLC is proud to be an Equal Opportunity Employer. Hermanson does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.