GTM Finance and Operations Manager

About Us:

Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

Your Impact at Grow:

At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters.

This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.

The Opportunity:

We’re looking for a GTM Finance and Operations Manager to build the operating backbone for two critical parts of our marketplace: Provider Recruitment & Experience and our PCP/EAP motion. Reporting to the Head of Revenue Operations, you’ll partner with GTM leadership and Finance to turn strategy into executable plans, stand up the systems and workflows that run these businesses, and build the reporting and forecasting infrastructure leadership relies on to make decisions.

This is a hands-on, zero-to-one builder role. One week you might design a coverage model, and the next you might rebuild a forecasting workflow. You’ll also drive the data and AI foundation underneath Revenue Operations, architecting the core data layer that ties together Sales, Marketing, Customer Success, and Finance information.

What You’ll Be Doing:

• Lead planning, forecasting, and pipeline management for Provider Recruitment & Experience and PCP/EAP so leadership has a reliable read on performance against targets.

• Architect the core data layer for Revenue Operations, connecting Sales, Marketing, Customer Success, and Finance information into one reliable source of truth, and build the data models, pipelines, and analytics products that turn raw data into insight.

• Define how AI shows up in Revenue Operations by researching, testing, and rolling out AI tools and vendors where automation can improve GTM efficiency, forecasting, and decision-making.

• Design segmentation, coverage, and territory models, plus account allocation and capacity planning frameworks, for both lines of business.

• Build executive-ready dashboards and analyses that inform revenue strategy and company-wide reporting, backed by data governance, quality standards, and documentation that scale.

• Work with the Systems and Strategy & Operations teams to keep data architecture, tooling, and process aligned, and act as a cross-functional quarterback across Operations, Commercial, Finance, and Product to keep the Revenue Strategy roadmap on track.

• Build the playbooks, processes, and operating cadences needed to scale both businesses as they grow.

• Champion building fast and iterating faster, favoring quick prototypes over long, perfect build cycles, and act as a thought partner to Revenue leadership on how AI and modern data infrastructure can shape go-to-market operations.

What You’ll Bring:

• You have 7+ years in GTM strategy and operations, revenue operations, sales operations, FP&A or strategic finance, business operations, or a closely related function.

• You’ve built commercial infrastructure from the ground up at an early-stage or rapidly scaling company.

• You have hands-on technical ability: you write SQL and code yourself, design data models, and build pipelines, rather than only directing others.

• You’re fluent in the modern AI landscape and have turned emerging tools into practical, production use cases.

• You’re comfortable moving between strategy, analysis, process design, and hands-on systems implementation, and equally happy building a model or working through the details of a workflow.

• You’ve led forecasting, territory planning, pipeline management, and executive business reviews.

• You have strong command of CRM platforms, BI tools, spreadsheets, and modern GTM systems.

• You have excellent judgment and cross-functional instincts, and you can turn messy information into clear decisions and scalable processes.

Exemption Status: Exempt

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

General Information About Working at Grow
The information below provides an overview of work arrangements and full-time employee benefits at Grow. Applicability varies by role, employment type, and location; please refer to the job description above for this role’s work arrangement.

Work Location & Travel:

Hybrid Roles are onsite from a listed Hub location three days per week ( Tuesday, Wednesday, Thursday), unless otherwise specified in the above job description. The hybrid arrangement will include travel 2–3 times per year (e.g., company and department offsites).

Remote roles are fully remote within the United States. The remote arrangement will include travel 2–3 times per year (e.g., company and department offsites).

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report.

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance. Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact [email protected]. We’re happy to help or offer an alternative way to participate.