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Cornell University

Research university in Ithaca, NY

Graduate Programs Coordinator

EducationConfirmed live in the last 24 hours
Full-timeIthaca, NY, USA$29.45 - $31.66 /hr

About the Job

Requirements

  • An Associate’s degree and four to six years of experience providing administrative services and support, or an equivalent combination.
  • A strong commitment to high-quality customer service and facilitating student success.
  • Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
  • Ability to navigate and build productive working relationships.
  • Exceptional communication and organizational skills, attention to detail, and ability to work independently and prioritize tasks to meet academic deadlines.
  • Ability to effectively gather, understand, interpret, and convey academic program-related information, policies, and procedures tailored to the recipient.
  • Proven success in utilizing technology to effectively and efficiently manage and report data and improve processes.
  • Ability to use multiple information systems and tools to answer questions, present information, and support operations.
  • Demonstrated history of handling sensitive and confidential information with discretion.
  • Effective problem-solving skills.

Responsibilities

  • Coordinate daily operations of graduate programs, including academic processes, student records, degree requirements, and compliance with Graduate School policies and procedures.
  • Serve as a primary resource for current and prospective graduate students, providing guidance on admissions, academic progress, degree requirements, and program policies.
  • Support graduate student recruitment, admissions, enrollment, student funding, and Graduate Field administration.
  • Collaborate with Directors of Graduate Studies, faculty, Student Services colleagues, and Graduate School administrators to support program operations and administrative needs.
  • Maintain accurate student records, manage complex data and reporting, and coordinate assessment and accreditation activities.
  • Develop and maintain program communications, materials, and resources for students, faculty, and prospective applicants.
  • Identify opportunities to streamline administrative processes, improve operational efficiencies, and enhance graduate program effectiveness and the student experience.

Desired Qualifications

  • Demonstrated understanding of the factors that contribute to student success and academic progress.
  • Experience working with faculty in an academic or higher education setting.

About the Company

Cornell University

Research university in Ithaca, NY

Cornell University is a privately endowed research university and New York's federal land-grant institution, based in Ithaca, New York, with education, research, and public-engagement programs.

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