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Bounteous

End-to-end digital transformation for loyalty

Lead Forward Deployed Engineer - Forward Deployed Engineer

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • At least 8 years of software engineering and solution architecture experience, including significant client-facing or forward-deployed delivery.
  • A track record of shipping LLM-based agents to production, ideally on Claude.
  • Hands-on depth with the Claude API, including tool use, structured outputs, prompt caching and streaming; the Claude Agent SDK; and MCP server development.
  • Daily fluency with Claude Code and agentic coding practices.
  • Strong prompt and context engineering, including system prompts, tool descriptions and skills that perform reliably with messy enterprise data.
  • Experience designing evaluation frameworks and using them to drive engineering decisions.
  • Proficiency in Python and TypeScript, modern backend architecture and cloud deployment; AWS is preferred.
  • Enterprise data integration experience, including choosing between retrieval-augmented generation and agentic search over live systems.
  • A strong grasp of agent governance, security, observability and risk controls.
  • Experience leading teams in complex, regulated enterprise environments.

Responsibilities

  • Own the end-to-end technical design of agentic solutions on Claude, from discovery and workflow mapping through production rollout and continuous improvement.
  • Match autonomy to each use case using Anthropic's agent design patterns, starting with simple composable workflows such as prompt chaining, routing and parallelization, and using orchestrator-subagent or evaluator-optimizer designs when needed.
  • Select runtimes for workloads, including the Claude Agent SDK for agents embedded in client applications, Claude Managed Agents for long-running hosted agents, and Claude Code for engineering workflows; deploy through the Claude Platform, Claude Platform on AWS or Amazon Bedrock based on client cloud and compliance needs.
  • Build and govern MCP servers connecting Claude to enterprise systems and data, package domain expertise as Agent Skills, and use context engineering such as progressive disclosure, compaction, memory and subagent context isolation.
  • Lead model strategy across Opus, Sonnet and Haiku, matching models to task complexity, latency and volume, and use prompt caching, batch processing, extended thinking and effort controls to keep costs predictable.
  • Define human-in-the-loop checkpoints, permission scopes and approval gates according to workflow risk.
  • Lead and mentor engineers across geographies, including Context Engineers, Evaluation Engineers and Orchestration Architects, through an AI development lifecycle.
  • Use Claude Code as the primary engineering environment, including subagents, hooks, plugins, project memory conventions and headless CI runs.
  • Define success criteria before building, create evaluation suites from real client tasks using code grading, model grading and human review, and gate every release on evaluations.
  • Instrument observability and cost controls from day one, tracing agent sessions, tool calls and token spend per workflow.
  • Ship production artifacts such as MCP servers, Agent Skills, subagents and plugins, and harden the best into reusable assets across engagements.
  • Embed with client engineering, platform and business teams as their primary technical point of contact, including on-site when needed.
  • Run discovery to identify where agents create measurable value and translate findings into a phased, fundable roadmap.
  • Partner with client risk, security and governance stakeholders on data handling, MCP server approval, audit logging and enterprise admin controls.
  • Work alongside Anthropic's account and Applied AI teams on joint engagements, representing Bounteous as a trusted delivery partner.
  • Help client teams roll out Claude Enterprise, Claude Cowork and Claude Code with organization-managed skills and plugins to drive lasting adoption.
  • Promote and enforce information security practices, including acceptable use of information assets, malware protection and password security protocols.
  • Identify, assess and report security risks, focusing on their impact on the confidentiality, integrity and availability of information assets.
  • Understand and evaluate how data is stored, processed or transmitted to ensure compliance with data privacy and protection standards, including GDPR and CCPA.
  • Integrate data protection measures throughout the information lifecycle to safeguard sensitive information.

Desired Qualifications

  • Anthropic certification, such as Claude Certified Architect (Foundations or Professional).
  • Prior experience in BFSI or other regulated industries.
  • Production experience with Claude Managed Agents or multiagent orchestration.
  • Experience with Claude deployments on AWS, including IAM, network isolation and data residency requirements.
  • Experience rolling out Claude Enterprise or Claude Cowork with admin-managed skills and plugins.
  • Experience in global, distributed delivery models.
  • Contributions to the MCP or Agent Skills ecosystems, or other open-source work.

About the Company

Bounteous

End-to-end digital transformation for loyalty

Bounteous helps brands improve customer experiences and loyalty through data-driven digital transformations. It collaborates with clients in co-innovation to design and implement customized digital platforms, engagement, and loyalty programs across sectors like dining, retail, payments, banking, insurance, and wealth management. After merging with Accolite Digital in 2021 and acquiring Hathway, it now offers end-to-end services from strategy to implementation and ongoing optimization, combining technology, marketing, and analytics. Its goal is to deliver rapid value so clients stay competitive in a fast-changing digital landscape.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Chicago, IL
Founded
2003

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