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Stryker

Manufactures orthopedic and surgical medical devices

Specialist

Solution EngineeringPosted on Nov 11
Full-timeLong Island, New York, USA$25.90 - $35.04 /hr

About the Job

Requirements

  • High school diploma or equivalent.
  • At least 0 years of related work experience.
  • Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and arrive within 45 minutes when on call.
  • Ability to lift up to 50 pounds occasionally and 20 pounds frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
  • Corrected visual acuity, color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
  • Strong analytical, problem-solving, and time-management skills, with the ability to make independent decisions in high-pressure environments.
  • Ability to clearly explain and follow detailed guidelines and procedures.
  • Proficiency with basic computer applications, such as Microsoft Office.
  • Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.

Responsibilities

  • Prepare, manage, and maintain surgical equipment and disposable products so they are available, functional, and ready before each procedure, minimizing workflow interruptions.
  • Support operating-room teams during procedures by anticipating device needs, making timely equipment adjustments, and helping ensure a seamless surgical experience.
  • Independently troubleshoot and resolve routine and complex equipment issues to maintain service reliability and reduce downtime.
  • Collaborate with surgeons, operating-room personnel, central processing, biomedical staff, and other clinical partners to deliver service and build working relationships.
  • Maintain accurate documentation, including procedure details, equipment usage, monthly performance metrics, and account updates, to support compliance and continuity of service.
  • Maintain current knowledge of Stryker equipment, disposable products, and new technologies through ongoing training, and educate clinical staff on product use.
  • Follow safety, facility, and privacy standards, including patient-confidentiality requirements, while maintaining professional conduct and a customer-focused approach.
  • Provide flexible coverage through rotating schedules, on-call, overnight, and weekend shifts, and support other accounts within and outside the region when travel is required.

Desired Qualifications

  • Bachelor’s or Associate’s degree, or equivalent certifications.
  • At least 1 year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating-room environments.
  • Knowledge of anatomy, surgical procedures, and instrumentation.
  • HSPA/CRCST certification; certification is required within 6 months for Sterile Processing roles and must be renewed annually.

About the Company

Stryker

Manufactures orthopedic and surgical medical devices

Stryker makes medical devices for hospitals, surgical centers and emergency responders, spanning joint implants, surgical instruments and patient transport equipment. Its Mako platform assists surgeons with joint replacement, while its neurotechnology products support brain and spine procedures and stroke treatment. Clinicians use its equipment during surgery and emergency care, and the company earns money by selling implants, disposable products and capital equipment through direct sales teams and distributors. The business also supplies training and technical support for healthcare providers using its devices. Stryker was founded in 1941 and is headquartered in Portage, Michigan.

Company size
10,001+
Company stage
IPO
Headquarters
Portage, MI
Founded
1941

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