Application Engineer

Sur la base des objectifs confiés par sa hiérarchie, l’ingénieur(e) application gère et suit les affaires de son périmètre. Il(elle) est un(e) référent(e) technique sur son périmètre.

JOB PURPOSE

Based on the objectives set by his or her superiors, the application engineer manages and monitors the projects within his or her scope.
He/she is the technical reference for his/her scope.

Job Description

SIGNIFICANT ACTIVITIES Complex business management - Handle customer relations from the moment an order is placed (contractual exchanges, project follow-up, commercial relations, etc.) - Ensure the supply of materials and components required for the project realization - Select external service providers (deadlines, prices, technical feasibility, etc.), in collaboration with stakeholders (sales teams, purchasing, etc.) - Participate in and contribute to the launch of the project (meetings, etc.) - Coordinate and monitor work (work orders, resources, deadlines, compliance, etc.) for projects within its scope - Write application visit reports to ensure proper installation of hardware before handover to service teams Project management - Define, monitor and update indicators for projects within its scope (cost tracking, profitability, areas for improvement, etc.) and implement corrective actions where necessary, in collaboration with internal stakeholders - Produce mechanical and electrical drawings (oils, etc.) for its customers perimeter in order to ensure document delivery in accordance with specifications - Ensure project compliance and turnaround times - Guarantee application and installation specifications to customers - Organize and carry out installation audits at customers within its scope and implement corrective actions where necessary - Be a privileged technical contact for internal and external stakeholders on its projects - Provide technical support to internal stakeholders - Contribute to the continuous improvement of internal and external business tools RESPONSIBILITIES AND SCOPE FOR ACTION - Ensure compliance, quality and deadlines for projects within its scope - Ensures the profitability of projects within its scope (margins, etc.) - Ensures compliance with regulations and business procedures - Ensures the completion of manufacturer audits within its scope - Know, apply and enforce internal and external compliance procedures and rules PROFESSIONAL KNOWLEDGE DIPLOMA(S) AND/OR EXPERIENCE(S) 5 years' higher education in industrial engineering and/or significant experience preferred SPECIFIC KNOWLEDGE(S) Technical skill(s) - General knowledge of industrial engineering - In-depth knowledge of project management - General knowledge of sales (customer relations, etc.) - General knowledge of products (ranges, functionalities, etc.) - General knowledge of IT tools and information systems - Intermediate level of English (B2) Behavioral skill(s) - Good interpersonal skills - Active listening - Thoroughness - Analytical skills - Responsiveness - Adaptability