Transport & Carrier Manager - Retail & E-Commerce

As (Senior) Transport & Carrier Manager (f/m/d), you will take strategic end-to-end ownership of KoRo’s European logistics network – from freight forwarding (FTL / LTL) to our food retail partners’ distribution centers to B2C parcel delivery. In this key role, you will shape our carrier strategy across 14 markets, optimize delivery experience, and drive operational excellence as we scale across Europe.

What you will do:

• Strategic Carrier Ownership: You act as the primary owner for all Freight Forwarder and Parcel Carrier relationships across 14 European countries, driving operational stability and scalability.

• Commercial Steering & Tenders: You lead upcoming parcel carrier and freight forwarder tenders, own contract management, and conduct negotiations to ensure cost efficiency and high performance.

• Performance & CX Assurance: You monitor international delivery quality, enforce strict SLAs, lead regular partner performance reviews, and optimize Direct Injections and linehauls to reduce transit times.

• Financial & Cost Control: You take full accountability for the freight budget - one of our biggest P&L lines - establishing rigorous invoice verification processes, tracking market cost drivers, and eliminating billing errors.

• Cross-Functional Alignment: You collaborate closely with Retail Ops, Customer Service, Finance, and Warehouses to resolve operational flow issues while guiding and mentoring working students.

What you bring:

• Must have: Hands-on experience in food retail deliveries to major retailers in DE, FR, or IT (e.g., Edeka, Carrefour, Conad), including deliveries to central warehouses, direct-to-store, and retailer compliance requirements

• Proven track record in managing freight forwarders (FTL / LTL / groupage) as well as leading complex carrier tenders and contract negotiations

• Strong analytical capabilities: You are experienced in budget ownership, KPI steering, and advanced Excel / Google Sheets, with a strong interest in AI tools and process improvements

• Assertive negotiation and communication skills: You demonstrate sound business judgment, high ownership, and a proactive attitude in a fast-paced environment

• Fluent English skills (written and spoken) are required; German, French, or Italian language skills are a plus

• Based in Berlin, Frankfurt area, or Italy with regular business travel

What's in it for you:

• Smart Working & Flexibility: Flexible working hours, hybrid work, and 20 days of workation. We trust you to take ownership: you deliver on our shared goals and structure your day in the way that works best for you. You’ll also start with 28 days of vacation, increasing by one additional day per year of tenure (capped at 30 days), so you always have time to recharge.

• Growth & Setup: A structured onboarding plan to get you started, plus a dedicated development budget for your personal and professional growth. You’ll also receive your own MacBook and a fully equipped office setup with monitors and height-adjustable desks.

• KoRo Life & Extras: Free snacks and barista coffee in the office, 20% discount in the KoRo Online-Shop, and exclusive perks with partner companies. On top of that, a fully funded BVG ticket (Jobticket), a subsidy for your fitness membership (Urban Sports Club, Hansefit, or FitX), and a company pension scheme (bAV) via Ginkgo.

• Shared Moments: Regular team events and company parties to celebrate milestones and successes together.

We're looking for People who share our Mindset

For us, it's not just about the what, but above all about the how. You'll be a perfect fit for us if you have the following mindset:

• You take initiative and ownership. You don't wait for a perfect brief or a mandate to get started. When you see an opportunity, a risk, or something that can be improved - you act. When things don't go as planned, you look at your own contribution first and step up, without waiting to be asked.

• You thrive in change. Shifting priorities and evolving processes don't slow you down. You adapt fast and keep moving.

• You build, you don't wait. When something is missing - a tool, a process, a solution - you create it. You prefer a working MVP over a perfect plan and iterate from there.

• You think in leverage. You question how things are done, prioritize ruthlessly, and find smarter paths to better outcomes. You don't mistake effort for impact.

• You're a team player, humble and genuinely kind. You collaborate in and across teams, care about the people around you, and bring sparkles to the room. You speak up when you disagree, commit fully once a decision is made, and actively make the people around you better.

Own it – Move fast – Build it – Create impact – Lift others

Sounds good?

Then we’d love to hear from you! Send us your CV and tell us a little about yourself in a few introductory sentences – who you are, what drives you, and why you’d like to become part of KoRo. After all, we’re looking for team members, not just co-workers!

The KoRo team is just as diverse as our product range! We want to keep it that way as our nut-loving team grows. That’s why we welcome all applicants regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity.

Ready to join KoRo? We look forward to hearing from you!