Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Join Our Team at Global Relay!

At Global Relay, our HR team is the backbone of our corporate culture, bringing together dedicated and hardworking individuals who are eager to learn and grow with the company. We are committed to helping our employees reach their full potential through coaching, learning and development, and open communication.

We collaborate closely with the Global Relay Leadership team on key initiatives such as performance management, career development, compensation and benefits, and recruitment. Our HR team provides exceptional services and support, enabling the execution of Global Relay’s business strategies while balancing employees’ individual goals and professional objectives.

About the role:

As the Senior HR Coordinator, you will provide comprehensive administrative support to the daily operations of the HR team. Your contributions will ensure the efficient and professional delivery of HR programmes, processes, and services across the organisation. Additionally, you will act as a point of contact for the UK HR Director, assisting in training, delegating, and guiding other members of the HRC team to ensure smooth operations and effective collaboration.

Your responsibilities:

Oversee the scheduling of employee performance reviews.
Manage the internal employee referral programme, ensuring accurate processing and tracking.
Provide information and respond to complex employee and manager queries regarding recruitment processes.
Oversee the maintenance of digital copies of employee records.
Update and maintain various trackers, logs, and reports.
Create and streamline trackers, logs, and reports.
Delegate tasks, set deadlines, and monitor ongoing progress on collaborative team projects.
Assist the HR Director with team training, providing guidance, and delivering feedback where appropriate.
Maintain compliance with all applicable guidelines, policies, procedures, and standards.
Perform general administrative duties such as data entry, e-filing, and minute-taking, and assist with other HR projects as they arise.
Review and update the Human Resources Information System (HRIS)
Calculate accrual rates and leave balances of employees for payroll.
Manage employee time off requests in accordance with company time off policies.
Provide training and coaching on HRIS functions to other team members.
Administer employee training and development tracking and registration.
Manage LinkedIn Learning licences and compile usage and engagement reports.

Onboarding

Prepare new hire packages and documentation, coordinate and facilitate new hire orientation.
Schedule new hire training and verify new hire documentation.

Recruitment

Support recruitment activities including job postings (creating and maintaining), conducting interviews, scheduling interviews, and administering technical assignments.
Conduct reference checks for candidates, as well as references for those on the direct HR team.
Maintain the Applicant Tracking System (ATS).
Support the team in coordinating and participating in recruitment events such as university career fairs, and other recruitment-related events.
Conduct recruitment salary range research and analysis based on salary surveys and industry trends.
Compile recruitment status reports and metrics as required.
Design and maintain report templates in the ATS dashboard.
Ensure ATS audits are conducted to enforce data integrity.
Assist with queue management.
Provide information and respond to candidate and hiring manager queries.

About you:

5+ years’ experience in administration / HR field is a must
Knowledge of HR standards and best practices
Experience in HRIS or other databases, with excellent skills in MS Office Suite (Word, Excel, Outlook)
Keen attention to detail with strong written, verbal and interpersonal communication skills
Excellent organizational skills with the ability to prioritize and multi-task
Strong analytical and problem-solving skills
Self-starter who is comfortable working independently and with a team
Must be able to show proven record of responsibility and judgment including exercise of discretion and confidentiality
Strong ability to lead and run team meetings and discussions
Effective training, coaching, and delegation skills

If you are passionate about HR and eager to contribute to a dynamic and growing company, we would love to hear from you!

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Senior Human Resources Coordinator

Global Relay

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