Information Resource Assistant - Information Resource Center, Administrative Support Services

Job Description

ProSidian Seeks a Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services [USTDA0012011] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent generally located across the Arlington, VA Across The Mid Atlantic Region supporting USTDA supports U.S. exports via overseas infrastructure project development and partnership funding.

We seek Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services [USTDA0012011] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as USTDA. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Resource Center (IRC) Administrative Support Services Functional Area / Swim Lane / Category Discipline Professional - Information Resource Center (IRC) Administrative Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Information Resource Assistant [Information Resource Center (IRC) Administrative Support Services] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as United States Trade and Development Agency (USTDA) | Office of Administration Generally Located In Arlington, VA and across the Mid Atlantic Region (Of Country/World).

Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth. We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively.

Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success. The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily.

RESPONSIBILITIES AND DUTIES - Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services [USTDA0012011]

Provides coordination and logistical support for meetings and facilities; aligns with mid-level operational admin responsibilities. Admin Support/Facility & Audio-Visual Management – Powering productivity through reliable facility coordination and seamless AV experiences. Admin Support/Facility & Audio-Visual Mgmt.s work to Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth. We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively.

Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success. The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily..  They Manage meeting setups, audio-visual equipment, facility scheduling, and vendor coordination.

The role(s) are located in the Mid Atlantic Region is at or near Arlington, VA.  Initially identified Work Site Address (Subject to Change or Working Remotely):  1101 Wilson Blvd., Suite 1100 Arlington, VA 22209-3901

Qualifications

Desired Qualifications For Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services [USTDA0012011] (USTDA0012011) Candidates:

Admin Support/Project Information Specialist (non-exempt)

- At least 7 years of administrative management or relevant work experience

- Experience in creating and implementing organizational or administrative management policies and procedures

- Experience evaluating program effectiveness and recommending improvements

- Experience providing training and technical assistance to staff

- Experience in information and records management

- Experience with other administrative services like office management, building and facilities management, human resources, and/or budget/finance

- Experience with travel management

- Proficient in the use of a variety of IT programs, databases, and computerized systems

- Excellent written and verbal communication skills

- Commitment to innovative and quality customer service

- Physical ability to move a large number of files and/or file boxes

- Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access

- Experience creating and editing audio-visual content such as presentations and videos

- Experience setting up conference, board, or training rooms

- Experience with other administrative services like office management, building and facilities management, human resources, and/or security

- Ability to manage multiple tasks, prioritize work, and meet deadlines

- Ability to identify and resolve complex problems

- College degree required in business or information management and/or related

Education / Experience Requirements / Qualifications

High school diploma or equivalent; AV certification preferred.

Admin Support/Project Information Specialist (non-exempt)

- At least 7 years of administrative management or relevant work experience

- Experience in creating and implementing organizational or administrative management policies and procedures

- Experience evaluating program effectiveness and recommending improvements

- Experience providing training and technical assistance to staff

- Experience in information and records management

- Experience with other administrative services like office management, building and facilities management, human resources, and/or budget/finance

- Experience with travel management

- Proficient in the use of a variety of IT programs, databases, and computerized systems

- Excellent written and verbal communication skills

- Commitment to innovative and quality customer service

- Physical ability to move a large number of files and/or file boxes

- Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access

- Experience creating and editing audio-visual content such as presentations and videos

- Experience setting up conference, board, or training rooms

- Experience with other administrative services like office management, building and facilities management, human resources, and/or security

- Ability to manage multiple tasks, prioritize work, and meet deadlines

- Ability to identify and resolve complex problems

- College degree required in business or information management and/or related

This position aligns with functional and technical requirements in the Government And Public Services Sector and Information Resource Assistant Candidates principally support Information Resource Center (IRC) Administrative Support Services Functional Area / Swim Lane / Category Disciplines.

Skills Required

Primarily focused on Assist program and project management support in daily business activities. initiatives and aligned with Program Support activities Information Resource Center (IRC) Administrative Support Services Functional Area Activities. 

The ProSidian Engagement Team shall be skilled personnel with the professional, clerical, and technical skills necessary to satisfy the requirements of each position. All personnel under this contract must meet or exceed the following minimum qualifications:

- Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel.

- Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment.

- Possess strong organizational and customer service skills.

- U. S. Citizenship.

- Ability to obtain and retain a “SECRET” security clearance.  Equipment troubleshooting, scheduling, and communication.

Competencies Required

• Responsiveness, technical aptitude, and dependability. Ensures uninterrupted facility and meeting support for USTDA staff and visitors.

Ancillary Details Of The Roles

• D.1.5.3.  Since it may be necessary for some ProSidian personnel to have access to classified material and/or to enter into areas requiring a security clearance, individual clearances shall be maintained for the duration of employment under this contract, or until access requirements change. Uncleared ProSidian personnel may perform on the contract per D.1.5.1 and the DD Form 254 Contract Security Classification Specification.
• Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance.  All personnel must possess an active Secret clearance with eligibility for Interim TS/SCI or a full TS/SCI clearance in DISS at the time of proposal submission and maintain it throughout the contract. Compliance with FAR 52.204-2 and DoD security requirements (DD Form 254, DD Form 441, and DoD 5220.22-M) is mandatory. Employees denied a Top Secret clearance after receiving an Interim TS will be restricted from contract duties, but this does not relieve ProSidian from performance obligations.

• - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
• - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow.  We strive to create a challenging and progressive work environment.  We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
• - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position.  U.S.  Citizenship Required - You must be a United States Citizen
• - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions.  In addition, ProSidian may conduct drug testing for designated positions. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
• - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow.  We strive to create a challenging and progressive work environment.  We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
• - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position.  U.S.  Citizenship Required - You must be a United States Citizen
• - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions.  In addition, ProSidian may conduct drug testing for designated positions.

Other Details

Reports And Other Deliverables:  The ProSidian Engagement Team is responsible for delivering the tasks described in the statement of work for this project. Specific deliverables consist of the following:

a) Weekly Status Report: The ProSidian Engagement Team shall deliver a weekly written status report to the CO and COR on problems, accomplishments, and current status of all tasks. The report for the previous week is due by the close of business, the first working day of each week.

b) IRC Manual: The ProSidian Engagement Team shall review and update (if necessary) the existing IRC Manual describing the policies and procedures for administration of USTDA’s Information Resource Center and deliver a copy to the COR within sixty (60) days after the start of contract performance. The ProSidian Engagement Team shall deliver a current copy of the updated and revised IRC Manual to the COR annually.

c) IRC Annual Calendar: The ProSidian Engagement Team shall deliver an IRC calendar of events, such as Record Management Information, records training, file clean-up days, inventory, and other contract milestones to the CO and COR within sixty (60) days after the start of contract performance.  Within sixty (60) days after the start of each option period (if exercised) under this contract, The ProSidian Engagement Team shall deliver the IRC Annual Calendar to the COR.

Project Information Management System (PIMS) Reports: The ProSidian Engagement Team shall deliver reports from PIMS both on an ad hoc and on a regularly scheduled basis to the COR. The ProSidian Engagement Team must review the reports being produced on a routine basis and shall make

d) Recommendations to the COR on amendments to reporting practices and formats that promote efficiency or improve record keeping.

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Additional Information

As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian.

Eight ProSidian Global Competencies

1. Personal Effectiveness – The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.
2. Continuous Learning – Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.
3. Leadership – Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.
4. Client Service – Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships.
5. Business Management – Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.
6. Business Development – Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions.
7. Technical Expertise – Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy.
8. Innovation & Knowledge Sharing (Thought Leadership) – Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

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OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors.
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
• Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference.
• Willingness - to constantly learn, share, and grow and to view the world as their classroom.

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian.  At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance.  We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being.  Our growing list of benefits currently includes the following for Full-Time Employees:

• Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives.  The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.
• Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs.  ProSidian also provides plans for both high and low vision..
• 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement.  A variety of investment options are available, along with support from a personal financial planner.  The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events.  These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays..
• Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.
• Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program.  This program provides special discounts to eligible employees on everyday purchases of products and services.
• Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace.  Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting..
• Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis.  You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance.  D&D covers death or dismemberment resulting solely from an accident..
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian is an equal opportunity employer, considering qualified applicants regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics.  All information is kept confidential in accordance with EEO guidelines.  The company supports the Hiring Our Heroes Program and the "I Hire Military" Initiative.  We encourage all applicants, regardless of veteran status, to apply.  Our core value is "HONOR ABOVE ALL," emphasizing success through integrity, pride in overcoming challenges, and the pursuit of excellence.  For a simple application process, visit our career site at https://ProSidian.com/careers/ or send your resume, salary expectations, and ProSidian job title/code to [email protected].  Only candidates who meet the criteria will be considered.  For clarity and tracking, please structure your subject line to include the Job Title, Job Reference Code, and your Full Name, as follows: Application – [Job Title] – [Job Ref Code] – [Your Full Name].

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