What you’ll do:

• Play a substantial role in the Cresta Virtual Agents engineering team.
• Work with Cresta product and engineering teams, build and continuously improve the Cresta platform to support new product requirements.
• Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables.
• Develop high quality, well designed, reusable, and well-tested system components, and contribute to the overall system designs.
• Optimize the platform design and implementation for lower latency, higher throughput, better reliability, and cost reduction.
• Demonstrate the engineering best practices in deliverables and daily work. Uphold others to the same high standards.
• Grow into technical ownership in a substantial part of the Cresta product and platform.
• Contribute to building the best-in-class company in addition to building the best-in-class product.

What we look for:

• Bachelor’s degree in Computer Science or related field.
• 5+ years of experience in relevant domains.
• Proficient in designing and maintaining clear and robust APIs based on strong understanding of various protocols including gRPC, REST, etc.
• Previous experience working on Virtual Agent or AI Agent systems.
• Experience in high performance database schema design and query optimization.
• Experience in containerized application deployment with Kubernetes.
• Experience with one of the major cloud providers.