All Accor

Global hotel management, franchising, loyalty program

Assistant Food & Beverage Supervisor

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaMYR2.2k - MYR2.4k /mo

About the Job

Requirements

Proven experience in administrative support roles, preferably within the hospitality industry.
Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and other relevant software applications.
Organizational skills to prioritize tasks and manage time effectively.
Attention to detail and accuracy in data management and documentation.
Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
Flexibility to adapt to changing priorities and willingness to take on new challenges.

Responsibilities

Provide courteous, professional, efficient, and flexible service at all times, following the hotel's Standards of Performance.
Ensure health, hygiene, and safety regulations are complied with and applied in the department in accordance with HACCP standards and procedures.
Perform assigned opening and closing procedures established for the place of work.
Ensure inventory par stocks are maintained for all operating equipment.
Assist in conducting monthly inventory checks on all operating equipment and supplies.
Assist in controlling the requisitioning, storage, and careful use of all operating supplies and equipment.
Liaise with the kitchen and the Food & Beverage Department on daily operations and quality.
Keep the place of work and surrounding area clean and organized.
Assist in planning food and beverage lists and in advertising and promotions.
Ensure that only fresh products are used in food and beverage preparation.
Monitor operating supplies by maintaining and controlling established food and beverage par stock and operating supplies to ensure smooth operation and reduce spoilage and wastage.
Explain discrepancies in potential food and beverage cost satisfactorily.
Maintain thorough knowledge of all food and beverage items on the menu and recommend beverage combinations and upsell alternatives.
Prepare and serve food and beverage orders while providing courteous, professional, efficient, and flexible service in accordance with the hotel's Standards of Performance.
Follow the correct sequence of service at the assigned station as outlined in the Standard Operating Manual.
Continuously learn about customer service, changing menu items, specials, and prices.
Operate the MICROS POS system.
Handle money and guest charges accurately.

Job Description

Assistant Food & Beverage Supervisor

MAIN RESPONSIBILITY

Operational:

To provide a courteous, professional, efficient, and flexible service at all times, following the hotels Standards of Performance.
To ensure that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures.
To perform opening and closing procedures established for the Place of Work as assigned.
To ensure that the inventory par stocks for all operating equipment.
To assist in conducting monthly inventory checks on all operating equipment and supplies.
To assist in controlling the requisitioning, storage and careful use of all operating supplies and equipment (OS&E).
To liaise with the Kitchen and the whole Food & Beverage Department on daily operation and quality.
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.

Food & Beverage Product:

To assist in planning the food & beverage lists and to assist with advertising and promotions.
To ensure that only fresh products are used in Food & Beverage preparation.
To monitor operating supplies by maintaining and controlling established food & beverage par stock and operating supplies to ensure smooth operation and to reduce spoilage and wastage.
To explain the discrepancies in the potential food & beverage cost satisfactorily.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend beverage combinations and up-sell alternatives
To prepare and serve food & beverage orders and provide a courteous, professional, efficient and flexible service at all times, following the hotels Standards of Performance.
To follow correct sequence of service at the assigned station outlined in the Standard Operating Manual.
To continuously learn on customer service, changing menu item, specials and prices.
To be fluent in operation of MICROS POS system.
To handle money and guest charges accurately.

Qualifications

Proven experience in administrative support roles, preferably within the hospitality industry.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
Exceptional attention to detail and accuracy in data management and documentation.
Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
Flexibility to adapt to changing priorities and willingness to take on new challenges.

Additional Information

Malaysian Citizen Only

Compensation: 2200 to 2400 (MYR) (MONTHLY)

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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