Associate Director, Revenue Operations

Associate Director, Revenue Operations (Onsite - 5 days per week)

Overview:

The associate director, revenue operations  will build and oversee the revenue strategy capabilities and functions.  This strategic role owns short-term revenue plans and roadmap as well as collaborate with leadership on longer-term strategic revenue initiatives.  In addition, this role will build and operate revenue organizations, with particular focus on strategic and financial acumen in a fast paced environment to reliably deliver strategic and operational goals.

The impact you'll make:

• Own and drive key revenue initiatives to achieve short and long term sales operations and revenue goals (e.g., pricing infrastructure, new market strategy, new product launch and monetization)
• Own Salesforce, sales tools, AI platforms, and workflow automation to improve data quality, streamline operations, and scale the business
• Lead the B2B Client Support and B2C Consumer Support teams, driving operational excellence and customer satisfaction 
• Deliver reporting, forecasting, KPIs, and actionable insights that drive revenue growth, accountability, and decision-making
• Work with Revenue, Engineering, Marketing and other team leads to develop and execute programs that drive revenue growth and achieve team KPIs
• Directly manage a team of strategists / analysts supporting revenue organization (including existing pricing and sales desk teams) with financial and strategic needs
• Sales process optimization: Evaluate the end-to-end sales process and identify areas for improvement. Streamline processes, eliminate bottlenecks, and implement best practices to enhance sales efficiency and effectiveness
• Leadership and team management: Build and lead a high-performing sales operations team, providing coaching, mentorship, and development opportunities to ensure team members are motivated and engaged.
• Hire, manage, evaluate performance and mentor a team in a highly collaborative environment.
• Build strong teams while also being able to deliver and work through others across the enterprise.

What you've accomplished:

• BA/BS Degree 
• 5+ years of combined work experience in revenue strategy and / or operational roles
• 4+ years experience managing or leading teams, with experience managing multiple workflows simultaneously
• Experience building and operating sales operations departments, with particular focus on strategic and financial acumen
• Proven track record successfully operating in a fast paced environment
• Excellent communication and leadership skills
•  Solid history of reliably delivering against strategic and operational goals.
• Strong financial acumen, including frameworks for building out revenue forecasts and plans
• Cross-functional team leadership, influence, management, and alignment experience
• Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
• Strong planning and organizational skills
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

Bonus points: 

• MBA
• CRM and BI tool experience
• Cannabis industry experience

The base pay range for this position is $160,000 - $180,00 per year, and a competitive bonus

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave