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Cintas

Uniform rental, cleaning, and safety services

Service Representative - Eyewash/Waterbreak

Equipment Field ServiceUpdated on Nov 14
Full-timeSouth San Francisco, CA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • A valid driver's license is required.
  • The candidate must be an experienced practitioner able to work unsupervised.
  • Previous sales and/or customer service experience is required.

Responsibilities

  • Participate in on-the-job training culminating in a comprehensive hands-on certification.
  • Service customers according to a planned calendar and ensure they are not serviced outside their scheduled service frequency.
  • Establish and maintain rapport with customer contacts to prevent lost business.
  • Resolve customer concerns by developing a problem-resolution plan and communicating issues to the customer.
  • Seek to improve the products, systems, or services provided to customers.
  • Perform function checks and clean and sanitize the exterior of WaterBreak water and ice units.
  • Clean and sanitize customer eyewash stations using cleaning equipment; change the eyewash station water, clean the inside of the station, refill it with clean water, and add an antimicrobial additive.
  • Clean and maintain the inside of the van and service equipment daily.
  • Increase route volume by selling and meeting sales goals, including selling established price increases and new stations, units, and target products.
  • Provide accurate invoicing and accounting for services rendered and obtain customer signatures on invoices.
  • Complete required paperwork and reports.
  • Maintain 30/60/90+ past-due percentages according to management goals and assist in collecting past-due amounts.

Desired Qualifications

  • A bachelor's degree is preferred but not required.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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