A

AXA

Global insurer offering life, property, casualty

Health Insurance Underwriter

UnderwritingPosted on Nov 13
Full-timeCologne, Germany

About the Job

Requirements

  • Completed vocational training as an insurance and finance clerk or a comparable qualification.
  • Several years of professional experience is desirable, preferably in private health insurance and medical risk assessment.
  • Ability to advise sales partners in a friendly, empathetic, service-oriented, competent, and solution-focused manner, including by telephone.
  • Ability to work collaboratively with colleagues and contribute actively to the team.
  • Openness to change, quick learning, active participation in shaping the work environment, and responsible handling of tasks.
  • Confident use of Microsoft Office and other digital tools.

Responsibilities

  • Handle written and telephone inquiries in private health insurance, identify missing documents, and resolve follow-up questions promptly and reliably.
  • Process health insurance applications in accordance with work guidelines, insurance terms and conditions, and legal requirements, while meeting process quality standards and service level agreements.
  • Identify and assess medical insurance risks and make independent technical decisions while considering customer needs, legal requirements, and business considerations.
  • Communicate with customers, intermediaries, and internal teams in person, by telephone, and in writing, and document interactions accurately.
  • Support optimization of processes, risk analysis, and customer service by analyzing workflows, proposing improvements, and implementing measures.
  • After onboarding, participate in projects and special assignments.

Desired Qualifications

  • Several years of professional experience, preferably in private health insurance and medical risk assessment.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

Recently Posted Jobs

Explore more opportunities at AXA

See more jobs