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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro Store

Retail SalesConfirmed live in the last 24 hours
Full-timeHampton, VA, USAIn-person

About the Job

Requirements

  • Demonstrate the ability to locate and stock parts, apply safety knowledge and skills, and operate inventory systems and store equipment.
  • Have parts and automotive systems knowledge, operate point-of-sale and parts lookup systems, and possess advanced solution, project, and product quality recommendation ability.
  • Have the ability to source parts through special orders, FDO, second sources, and other channels, and demonstrate advanced commercial customer selling skills.
  • Demonstrate effective communication, listening, and problem-solving skills, organizational ability, and the ability to multitask.
  • Have working knowledge of automotive systems and diagnostic ability, including internal engines, suspension, brakes, electronic systems, and exhaust.
  • Speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
  • Understand and execute instructions provided in written, oral, or diagram form.
  • Successfully complete the Parts Knowledge Assessment.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Use Microsoft Word and Excel effectively.
  • Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization; work with the Commercial Account Manager to determine pricing discounts for specific commercial customers when needed.
  • Work a range of days, evenings, and weekends as needed.
  • Have a high school diploma or general education degree (GED).
  • Be able to perform the described physical demands, including frequent lifting or moving up to 50 pounds and occasional lifting or moving up to 100 pounds.
  • Have a minimum of 3 years of prior automotive parts experience, preferred; demonstrate sales ability and prior experience fulfilling customer transactions; and have formal or informal team leadership experience, including supervising daily tasks and working together to achieve goals.

Responsibilities

  • Maintain commercial customer relationships and provide commercial customers with a GAS2 selling experience.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members and collaborate with the General Manager on their coaching and developmental needs.
  • Direct and dispatch drivers to ensure timely, accurate deliveries and achievement of delivery standards; partner with the General Manager to ensure proper driver coverage.
  • Maintain commercial stocking programs, core bank, commercial returns, and commercial credit accounts.
  • Build and maintain a network of second-source suppliers.

Desired Qualifications

  • Spanish language ability is a plus.
  • ASE P2 certification or equivalent ASE readiness is desired.
  • ASE certification is preferred but not required.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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