Manager – Labor Relations

Posted on 4/27/2024

The Metropolitan Opera

The Metropolitan Opera

1,001-5,000 employees

Streaming service for opera performances


Mid, Senior

New York, NY, USA

Required Skills
  • College degree or equivalent required
  • At least two years of HR experience required
  • Labor relations work experience highly preferred
  • Highly proficient in Word and Excel
  • Strong written and verbal communication skills
  • Must be a team player
  • Excellent attention to detail
  • Prepare research and analysis of historical contracts, past practice, bargaining history, payroll records, and benefits history
  • Facilitate discussions with senior leadership to determine next steps on open issues
  • Participate in and maintain documentation related to grievance meetings, arbitrations, and other union meetings
  • Ensure proper implementation of resolution of any labor issues
  • Track progress on all open labor issues
  • Liaise with union leadership on active issues or grievances
  • Manage intake and resolution of day-to-day contract interpretation questions raised by department managers, Human Resources, Payroll, and employees
  • Assist the management bargaining committee in researching, preparing, and costing management proposals
  • Participate in and take detailed minutes for all bargaining meetings
  • Draft Memoranda of Agreements and collective bargaining agreements
  • Lead implementation of all new agreements
  • Follow-up with relevant departments to ensure contract compliance and integration
  • Support Human Resources with progressive disciplinary investigations and actions
  • Participate in disciplinary meetings as needed
  • Maintain complete files of all labor agreements and related documents
  • Support with regulatory compliance efforts and policy drafting and implementation

The Metropolitan Opera

The Metropolitan Opera


At the Metropolitan Opera, employees have the unique opportunity to work at the forefront of the performing arts industry, leveraging advanced streaming technologies and live HD transmissions to bring over 800 diverse operatic performances to global audiences. The company's commitment to cultural enrichment and technological adeptness makes it a leading institution in both the arts and entertainment technology sectors, offering a dynamic and nurturing environment for professionals passionate about arts and innovation.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth