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PENN Entertainment

Operates casinos, racetracks, and online betting

Chef De Cuisine

Food & Beverage Operations ManagementUpdated on Nov 11
Full-timeYoungstown, OH, USANo salary listedIn-person

About the Job

Requirements

  • Proficiency in Microsoft applications is required.
  • Ability to manage work procedures and expedite workflow is required.
  • Ability to write reports, business correspondence, and procedure manuals is required.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the general public is required.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully is required.
  • An associate degree in culinary or a related field, at least four years of culinary experience in multiple venues, or an equivalent combination of education and experience is required.
  • At least three years of previous supervisory experience is required.
  • Ability to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals, is required.
  • Ability to read and communicate verbally in English is required; written English communication may also be required.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to perform these operations using American money and units of weight, volume, and distance is required.
  • Ability to operate an adding machine and basic computer skills are required.
  • Ability to apply common-sense understanding to written, oral, or diagrammatic instructions and deal with problems involving several concrete variables in standardized situations is required.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations is required.
  • A valid driver's license and acceptable driving history as determined by the employer's auto insurance carrier are required.
  • Ability to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear is required.
  • Physical mobility, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces, is required.
  • Team members must be drug free.

Responsibilities

  • Achieve desired results using established methods, procedures, and guidelines to maintain standards and high-quality service; monitor results through inspection, evaluation, and analysis, and make changes when necessary.
  • Supervise staff and manage the overall daily operation of a designated shift; support and manage operational goals and monitor performance and profit objectives.
  • Create effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
  • Develop and produce menu items listed for each restaurant, follow prep lists, and ensure kitchens are stocked and ready for service.
  • Assist in the department budget process by providing recommendations, support compliance with budget initiatives, and report budget concerns to the manager.
  • Promote and demonstrate customer service in accordance with department and company standards and programs; ensure team members follow service standards and address issues as they arise.
  • Maintain cost-control methods and procedures by monitoring pars and inventory.
  • Maintain quality-assurance procedures to meet health department and customer-service standards.
  • Ensure regulatory compliance within the area of responsibility and report potential issues to management.
  • Maintain confidentiality in departmental and company matters.
  • Perform other reasonable related duties as assigned.
  • Develop and deliver staff training programs.
  • Administer rewards and recognition programs to maximize employee engagement.
  • Evaluate department team members and provide constructive performance feedback.
  • Recommend staffing and scheduling to meet business needs.
  • Determine work procedures and expedite workflow.
  • Take responsibility for employee performance.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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