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DeepHealth

AI-driven medical imaging and informatics platform

Technical Support Engineer-RIS

Customer SupportUpdated on Nov 13
Full-timeBoston, MA, USANo salary listedIn-person

About the Job

Requirements

  • Provide expert support to users and troubleshoot issues.

Responsibilities

  • Serve as the first point of contact for users.
  • Work closely with cross-functional teams to resolve incidents.
  • Maintain high service quality and continuously improve support processes.

About the Company

DeepHealth

AI-driven medical imaging and informatics platform

DeepHealth provides AI-powered medical imaging and health informatics solutions that help radiologists analyze X-rays, CTs, and MRIs by automating parts of image interpretation, highlighting areas of concern, and delivering quantitative insights. It works by integrating AI into radiology workflows via cloud-based software, enabling automated image analysis, scoring, and reporting within enterprise imaging systems. The company differentiates itself through its integration with RadNet and strategic acquisitions of iCAD and CIMAR UK, expanding breast imaging capabilities, interoperability, and the scale of its deployments. Its goal is to accelerate the adoption of AI in real-world healthcare, improve diagnostic accuracy and consistency, and streamline imaging workflows across hospitals and health systems.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2017

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