Full-Time

Head of Digital Product

Digital Marketing

Deadline 9/14/26
Gymshark

Gymshark

1,001-5,000 employees

Direct-to-consumer fitness apparel retailer

No salary listed

Solihull, UK

Hybrid

Hybrid role requiring at least 3 days per week on-site in Solihull.

Category
Product (1)
Required Skills
Data Science
CRM
A/B Testing

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Requirements
  • Extensive experience in digital product management, eCommerce, or a related field, with a focus on consumer engagement and digital sales growth.
  • Proven ability to lead multiple product development tracks while balancing execution speed with strategic impact.
  • A strong track record in conversion rate optimisation, product detail page innovation, checkout experience improvements, and customer engagement.
  • Deep expertise in first-party data strategies, artificial intelligence-driven personalisation, and commercial data analysis.
  • Hands-on experience with A/B testing, artificial intelligence-powered recommendations, and customer relationship management-driven engagement strategies.
  • Strong stakeholder management and leadership skills to ensure alignment and execution across teams.
  • Ability to define and assess business cases, profit-and-loss impact, and revenue-driving initiatives.
  • Experience mentoring and coaching Product Managers, driving execution excellence and career development.
  • High attention to detail, excellent project management skills, and ability to balance strategic vision with tactical execution.
Responsibilities
  • Define and execute the digital eCommerce product strategy to ensure customer-centric innovation that drives engagement and revenue.
  • Support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimisation.
  • Own and evolve the value proposition for Gymshark’s digital channels while balancing customer needs with business objectives.
  • Act as a strategic thought partner across technology, user experience, engineering, data, and commercial teams, aligning digital product investments with Gymshark’s growth strategy.
  • Ensure seamless customer journeys from product discovery to post-purchase engagement by leveraging artificial intelligence, first-party data, and personalisation strategies.
  • Shape the technology strategy for eCommerce, ensuring systems are scalable, efficient, and aligned with business needs, including making build-versus-buy assessments.
  • Own the commercial performance of Gymshark’s digital product portfolio, ensuring product decisions drive revenue growth, conversion improvements, and customer lifetime value.
  • Partner with finance teams to evaluate digital investments, business case viability, and return on investment for new initiatives.
  • Lead customer relationship management and loyalty initiatives with cross-functional teams to maximise engagement, retention, and lifetime value.
  • Establish a clear product development framework and provide Product Managers with the tools, training, and mentorship needed to execute effectively.
  • Champion best practices in backlog management, agile delivery, and experimentation to drive a culture of learning and iteration.
  • Identify and prioritise high-impact opportunities so strategic investments drive measurable outcomes in conversion, engagement, and customer retention.
  • Foster a high-performance, growth-oriented culture by mentoring and developing Product Managers to scale their impact and career progression.
Desired Qualifications
  • A background in retail, fashion, or eCommerce industries.
  • Experience working with artificial intelligence-driven personalisation tools, customer relationship management platforms, and loyalty frameworks.
  • Exposure to data science, experimentation frameworks, and automation-driven optimisations.
  • Experience creating seamless digital shopping experiences using artificial intelligence, automation, and data to drive engagement and revenue.

Gymshark designs and sells fitness apparel and accessories through its own online store and mobile app, focusing on a direct-to-consumer model that controls branding and earns higher margins. Its products are gymwear and athleisure created for a fitness-minded community, with manufacturing and design driven by the founder’s hands-on approach and evolving from a garage start-up to a global brand. The company differentiates itself through a strong, community-driven brand built largely via social media and influencer partnerships, enabling rapid feedback and product iteration while keeping costs and distribution centralized online (with a small number of physical stores). Gymshark’s goal is to expand its global presence and scale its profitable, digitally native business by growing its community, extending product lines, and entering new markets.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$264M

Headquarters

Solihull, United Kingdom

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Revenue rose to £647 million in year to July 2025, despite restructuring.
  • October 2025 Dick's wholesale launch expanded Gymshark beyond direct-to-consumer for the first time.
  • August 2026 chief supply chain officer Matt Rogers reported millions saved and faster deliveries.

What critics are saying

  • June 2026 Lupea v. Gymshark alleges deceptive influencer disclosures, threatening FTC scrutiny.
  • Hundreds of 2025 layoffs and restructuring expose weak profitability, with pretax profit falling to £6.9 million.
  • If U.S. growth stalls, General Atlantic may press for exit terms, limiting strategic flexibility.

What makes Gymshark unique

  • Ben Francis still owns control, aligning Gymshark with a founder-led brand vision.
  • Gymshark turned influencer marketing into a scalable community engine before competitors copied it.
  • Its omnichannel pivot now combines DTC, U.S. stores, and Dick's partnership.

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Benefits

Health Insurance

Flexible Work Hours

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Performance Bonus

Enhanced Family Leave package

Life Assurance

Gym Membership

Employee Discounts

Financial, Physical and Mental Wellbeing Support

Contributory Employer pension scheme

Funded Healthcare benefit

Flexible benefits programme

Access to High Street cashback and discounts

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

3%
Estetica Magazine
Sep 2nd, 2026
Phorest Summit 2027 confirms first speakers as event moves to Killarney.

Phorest Summit 2027 confirms first speakers as event moves to Killarney. 2 September 2026 Phorest announces first speakers for January 2027 Summit in Kerry, with early bird pricing closing 30 September 2026. Phorest has named the first speakers for the Phorest Summit 2027, running at the Gleneagle Arena in Killarney, Ireland on Sunday 24th and Monday 25th January 2027. Formerly the Salon Owner's Summit, the new name of the event reflects reflect the hair, beauty and medi-aesthetic businesses it now serves. The 2027 Summit marks the first edition held outside Dublin, with Kerry's lakes and mountains providing space for genuine retreat and reflection rather than conference logistics. Beyond: What the Future Holds. The theme is Beyond: What the Future Holds in Its Industry. Sessions explore how salons, spas and clinics can respond to change as it happens, and put emerging technology, including AI, to work without compromising the human relationships their businesses are built upon. Owners spend two days removed from daily operations, gaining room to think strategically about the next three years rather than next week's rota. Confirmed speakers. The first wave of speakers includes: * Jon Petz - Hall of Fame keynote speaker and "Amazement Artist" covering performance, team presence and the small moments that determine whether clients remember their visit. * Stefanie Sword-Williams - Founder of F*ck Being Humble and TEDx speaker; Forbes 30 Under 30 honouree teaching teams how to articulate and substantiate their professional value. * Elfried Samba - Former Global Head of Social Content at Gymshark; founder of creative house Butterly 3ffect speaking on building brands without traditional media budgets. The experience. Owners leave with immediately actionable material as well as two evenings of music, food and entertainment delivered in genuine Irish style. Attendees join more than 750 owners, managers and industry professionals whilst accessing first hands-on engagement with new Phorest AI tools and product releases before general availability. Ronan Perceval, founder and CEO of Phorest, notes: "Owners spend the year solving problems for everyone else. Two days in Killarney gives them the room, and the people, to work on their own business." Further speakers will be announced over the coming months. Early bird pricing ends 30 September 2026; tickets for both days are available now at www.phorestsummit.com

Informa TechTarget
Aug 5th, 2026
Gymshark names new chief supply chain officer.

Gymshark names new chief supply chain officer. Matt Rogers joined the fitness apparel brand in 2023 and previously held the role of global supply chain director. Published Aug. 5, 2026 Gymshark named Matt Rogers as its chief supply chain officer, effective Aug. 1, Rogers told Supply Chain Dive in an email. "Matt has consistently demonstrated the leadership, judgement and ambition needed to build a supply chain that's ready for the next chapter of Gymshark," Ben Francis said in a LinkedIn post last week. Rogers first joined Gymshark in 2023 as supply chain director, according to his LinkedIn profile. Per Francis' LinkedIn post, Rogers has been leading the function as interim general manager for sourcing and supply chain. With Rogers leading Gymshark's supply chain functions, the company has reduced its logistics and distribution costs by several millions per year, while making faster deliveries in the U.S. and the U.K, Rogers said. Prior to Gymshark, Rogers worked at Asos as group supply chain director, per his LinkedIn. He also has experience working for House of Fraser, DHL and NYK Logistics. Laurent Madelaine served as Gymshark's chief product and supply chain officer for nearly 4 years before recently announcing his departure in a LinkedIn post. Rogers' new role comes as Gymshark aims to build an omnichannel brand with physical locations across the globe, and has modified and scaled its operation to support such growth, Rogers said. Last year, the company opened its first brick-and-mortar store in the U.S. and also formed its first U.S. wholesale partnership with Dick's Sporting Goods. "It's no secret that our CEO Ben Francis' ambition for Gymshark is to make it a 100-year brand that outlives all of us. As we continue to grow, especially in the US, we need to ensure our supply chain grows with us and fulfils the needs of our amazing, but expectant community," Rogers said.

La Salle Corporate
Aug 4th, 2026
How to build an exit-ready business (even if you're not planning to sell yet).

How to build an exit-ready business (even if you're not planning to sell yet). Exit readiness is not just for owners planning a sale. Learn how the qualities buyers value most also make a business stronger to own and run today. Most owners treat exit readiness as something to think about when a sale is on the horizon. Until then, it sits on the someday list, behind the demands of customers, staff, and day-to-day trading. Yet plans have a habit of moving faster than expected: research by Evelyn Partners in late 2024 found that 29% of UK owners of businesses turning over £5m or more had accelerated their exit plans in the previous twelve months, up from 23% only eighteen months earlier. In practice, the qualities that make a business easy to sell are the same qualities that make it more resilient, more profitable, and less stressful to run. Building them early means you are never forced to choose between accepting an approach unprepared and turning it away. 1. Reduce the Business's Reliance on You Founder dependence is one of the most common reasons buyers hesitate. If key relationships, decisions, and knowledge all sit with one person, a buyer sees risk where the owner sees dedication. Few founders have demonstrated this more visibly than Gymshark's Ben Francis, who handed the chief executive role to experienced operator Steve Hewitt while still in his twenties, and spent the following years leading brand, product, and technology before returning as CEO in 2021. On his return he reflected: "I'm well aware of the fact that I've got so much more yet to learn, but equally I do feel like everything has led me to this point has put me in such an amazing position to do this role." Stepping back was not stepping away; it was building a business that no longer depended on him. Delegating authority, documenting how things work, and letting the team own client relationships takes time. Started early, it happens gradually and naturally rather than in a rushed and unconvincing way just before a process begins. 2. Keep Your Financial Reporting Clean and Current Buyers place more trust in a business whose numbers are timely, consistent, and easy to reconcile. Messy or backward-looking reporting invites questions, and questions slow deals down. Good management information is not just a diligence asset. It helps you run the business better in the meantime, which is exactly why buyers value it. 3. Broaden Your Customer Base Heavy reliance on one or two customers is a value drag that takes years, not months, to fix. Buyers look closely at what would happen if the largest relationship walked away. Widening the customer mix, securing longer-term agreements where they suit the business, and deepening relationships beyond a single contact all reduce that perceived fragility. 4. Build a Second Tier of Management A capable team beneath the owner reassures buyers that the business will keep performing through and after a transition. It also gives you options: to step back, to grow, or to sell on your own timetable. It is no coincidence that when General Atlantic invested in Gymshark in August 2020, taking a 21% stake at a valuation above £1 billion, the business had a professional leadership team well established around its founder. Announcing the deal, Francis paid tribute to that team directly: "They've helped develop this business into what we see today, and I'm proud to work alongside such an incredibly ambitious, dynamic and humble group of people." Institutional capital arrived once the business demonstrably ran on more than one person. Developing that layer is slow work. Recruiting, trusting, and retaining good people is far easier to do over years than under the pressure of a live process. 5. Understand What Drives Your Value Every sector has characteristics that buyers consistently pay for: recurring revenue, specialist capability, strong margins, a defensible position. Knowing which of these apply to your business tells you where to invest your effort. The sports nutrition brand Grenade is a striking example of value built deliberately over time. Founded by Alan and Juliet Barratt in 2010, the business took private equity investment from Grovepoint, was acquired by Lion Capital in 2017, and was then bought by Mondelez International in March 2021 in a deal widely reported at around £200m, with the founders retaining a minority stake. As Alan Barratt put it at completion: "When Jules and I founded Grenade from our spare bedroom with a budget of US$700, we dreamt of building an iconic brand available globally." Each stage strengthened the platform for the next, and each new investor paid for value the previous stage had built. An occasional, honest review of how a buyer would see your business keeps you focused on the improvements that matter, whether a sale is two years away or ten. In summary An exit-ready business is one that runs without depending on its owner, reports its numbers well, spreads its customer risk, has depth in its team, and knows where its value comes from. None of this requires a decision to sell, and as Gymshark and Grenade show in their different ways, the businesses that command the strongest interest are those that built these foundations long before any transaction. All of it makes the business better today. At La Salle, La Salle Corporate International work with owners well before any transaction, helping them see their business as a buyer would and prioritise the changes that build value. When the right moment does arrive, prepared owners move with confidence rather than scrambling to catch up. If you have questions regarding any stage of the sales process, reach out in confidence and La Salle Corporate International'll be happy to talk you through the process.

ClipHaus
Aug 1st, 2026
How clipping helped sell out Gymshark's Onyx Collection.

How clipping helped sell out Gymshark's Onyx Collection. Gymshark does not need an introduction. It is one of the biggest fitness apparel brands in the world, built on the back of influencer marketing before most companies knew what that word meant. So when Gymshark brought ClipHaus in to run a clipping campaign, the bar was already high. The campaign generated 18,000+ individual clips and crossed 50 million views across TikTok, Instagram Reels, and YouTube Shorts. Those numbers alone would make most campaigns a win. But the number that actually mattered to Gymshark was this: the Onyx Collection sold out. Views do not pay the bills. Sales do. The gap between a campaign that racks up impressions and a campaign that moves inventory off shelves is the entire difference between marketing that looks good in a deck and marketing that actually works. Here is what made it work. Instead of a handful of polished influencer posts, the campaign put the product in front of audiences through thousands of individual creators, each posting from their own accounts, each one a small vote of authentic attention rather than a paid placement that reads like an ad. Scale beats polish when the goal is reach. 18,000 clips from 18,000 different angles will always outperform 10 perfectly produced posts trying to do the same job. Gymshark already knew how to build hype. ClipHaus just gave that hype somewhere to go, at a volume no single creator partnership could match. Ready to go omnipresent? Book a strategy call with the ClipHaus team or join its creator community.

BusinessCloud
Jul 30th, 2026
Adanola boosts leadership as global growth continues.

Adanola boosts leadership as global growth continues. Adanola, which was founded by Hyrum Cook in 2015, has promoted Erin Washburn to brand director after five years with the company Manchester-based activewear brand Adanola has strengthened its senior leadership team with a number of key hires. Founded in 2015 by Hyrum Cook, Adanola has built a cult following, with high-profile fans including Kendall Jenner, Kaia Gerber and Rosie Huntington-Whiteley. Last year, the company was valued at £400m when it secured a significant minority investment from US-based private equity firm STORY3 Capital Partners to fuel its global ambitions. Erin Washburn (pictured) has been promoted to brand director after five years with the company. She said: "Five years at Adanola in genuinely the best role, team and brand. Couldn't be more proud, excited and endlessly grateful to Hyrum Cook and (CEO) Niran Chana for the support. Vision boards are a real thing." Meanwhile, Gymshark's former head of people, Ellen Graemer, has been appointed people director, while Georgina Bavalia is the new head of design. The business operates primarily through a direct-to-consumer model, with a curated selection of wholesale partners including Selfridges, David Jones, Equinox, Ounass and Soho House. The company appointed former Gymshark executive Niran Chana as CEO in June 2024, who played a key role in scaling Gymshark during his time as chief commercial officer. Cook has been included in BusinessCloud's Founder 250 list, which recognises 250 of the UK's best founder-led and founder-influenced businesses. Founder 250 is sponsored by RSM UK, CG, OBI and Mercia Ventures.