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Philips

Makes medical devices and personal health products

Delivery and Deployment Lead

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeCambridge, MA, USA

About the Job

Requirements

  • At least 5 years of experience leading complex deployment, implementation, delivery, or service-readiness programs in MedTech, healthcare IT, or a hospital technology environment.
  • Deep experience integrating enterprise healthcare technology into hospital IT ecosystems and EMR/EHR platforms.
  • Strong technical fluency across interoperability standards and workflows such as Health Level Seven (HL7), Fast Healthcare Interoperability Resources (FHIR), and Digital Imaging and Communications in Medicine (DICOM), as well as interfaces and application programming interfaces (APIs), networking, cybersecurity, identity and access, testing, validation, and production go-live support.
  • A Bachelor's or Master's degree in Healthcare, Engineering, or Business Administration, or equivalent.
  • Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation.
  • Working knowledge of service and deployment operations, including Field Service Engineering, installation, customer support models, installed-base upgrades, capacity planning, tooling, and operational handoff.
  • Proven ability to lead cross-functional delivery across geographies and cultures, aligning customer IT and clinical stakeholders with Service, Product, Engineering, Quality, Security, and regional commercial teams to resolve dependencies and deliver results in a fast-moving launch environment.
  • Must reside in or within commuting distance to Cambridge, Massachusetts.
  • U.S. work authorization is required; candidates who require sponsorship for a work-authorized visa will not be considered.

Responsibilities

  • Define and own the customer deployment model for AzurionEye across markets, from site readiness and solution design through installation, integration, validation, go-live, and transition to ongoing support.
  • Lead integration into hospital IT environments, including EMR/EHR platforms such as Epic, interoperability workflows and interfaces, cybersecurity, networking, identity and access, data exchange, testing, and customer technical acceptance.
  • Own the customer service blueprint, Field Service Engineer capacity, tools, cutover and go-live planning, issue escalation, and post-launch support model.
  • Define a clear, supported upgrade pathway for the existing Azurion installed base.
  • Coordinate closely with the Global Launch Leader, Business Model Innovation & Commercial Strategy lead, Product, Service, regional teams, and customer IT and clinical stakeholders.
  • Upon market launch, take a leadership position leading downstream implementation and deployment efforts for AzurionEye.

Desired Qualifications

  • Hands-on Epic implementation or integration experience, or prior experience at Epic, is strongly preferred.

About the Company

Philips

Makes medical devices and personal health products

Philips makes medical equipment and software for hospitals and care providers, along with personal health products for consumers. Its hospital portfolio spans MRI and CT scanners, ultrasound, image-guided treatment systems and patient monitors, while Sonicare and Avent cover oral health and baby care. Clinical software connects medical images and patient data across care teams, and the company earns revenue from equipment, software, maintenance and consumer product sales. It works with health systems through long-term technology and service partnerships, including solutions for care at home. Founded in 1891, Philips is headquartered in Amsterdam, the Netherlands.

Company size
10,001+
Company stage
Acquired
Total funding
$164.7M
Headquarters
Andover, MN
Founded
1891

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