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UCLA

Public university in Los Angeles, CA

Graduate Student Affairs Officer

EducationConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USANo salary listed

About the Job

Requirements

  • At least 5 years in undergraduate and/or graduate student affairs, including academic advising, admissions and recruitment, and fiscal management of resources (preferred).
  • Demonstrated understanding of the organizational and operating structures of a university and its administrative units, academic departments, and research labs.
  • Working knowledge of university policies and procedures related to graduate student affairs, fellowships, academic apprentice personnel, the Division of Graduate Education, Student Accounting, Registrar's Office, Housing, and Dashew Center (preferred).
  • Demonstrated counseling skills to handle difficult issues such as denial of admission, exam failures, and probation or termination with sensitivity; maintain strict confidentiality and handle sensitive information.
  • Excellent interpersonal and communication skills, including the ability to convey information clearly verbally and in writing and to write concise, logical, grammatically correct correspondence, analytical reports, evaluations, offer letters, and other written communications.
  • Demonstrated customer-service and interpersonal skills to build effective relationships with faculty, staff, students, and senior management, and to interact with people from varied sociocultural, economic, and educational backgrounds when advising students.
  • Strong organizational skills to analyze and prioritize independently, manage frequent interruptions, meet fixed deadlines, and complete tasks under fluctuating workloads.
  • Project coordination experience communicating goals, objectives, deliverables, information, and deadlines to team members systematically and efficiently.
  • Technical proficiency in Microsoft Office Suite, DocuSign, Adobe PDF, database management, spreadsheets, presentation tools, web content management, and quantitative calculations; ability to evaluate domestic and international transcripts; demonstrated ability with Google Workspace (Docs, Sheets, Forms, and Drive) and other systems to manage, access, analyze, and format data; and ability to manage paper and electronic filing systems.
  • Working knowledge of online business systems related to graduate student affairs, including OASIS, SIS, SAWeb, GoGrad, GoFAT, Jasmine Online Fee Remissions System, VGR online application system, MyBruin International Portal, Slate Admissions, and BFA (preferred).
  • Ability and willingness to learn and implement new administrative tools, technologies, policies, and procedures.
  • Mathematical skills sufficient to work with percentages, ratios, and fractional calculations, including accounting ability to reconcile and balance funding and provide accurate financial reports.
  • Ability and willingness to work evenings and/or weekends as needed for events (preferred).
  • Bachelor's degree or an equivalent combination of education and/or experience/training.

Responsibilities

  • Manage and support the M.S. and Ph.D. graduate programs.
  • Oversee the student lifecycle for more than 200 graduate students, including admissions, recruitment, orientation, academic advising, degree progress, and graduation.
  • Administer approximately $1.1 million in graduate student financial support.
  • Coordinate fellowships and academic appointments.
  • Advise domestic and international students.
  • Ensure compliance with university policies and procedures.
  • Work with faculty, departmental leadership, and campus partners on graduate program planning, policy development, process improvements, and initiatives to enhance the student experience.

About the Company

UCLA

Public university in Los Angeles, CA

UCLA is the University of California, Los Angeles, a public research university in Los Angeles, California. It provides undergraduate, graduate, and professional education alongside research and public service.

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