Marriott International

Manages and franchises hotels around the world

Hostess

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeGrapevine, TX, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED equivalent is preferred.
The role requires no related work experience.
The role requires no supervisory experience.
No license or certification is required.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

Greet guests and determine the number in their party.
Seat guests by locating clean, available tables, pulling out chairs, and placing clean, current menus in front of guests.
Guide guests through the dining rooms and provide needed assistance.
Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
Ensure place settings are appropriate and that each guest has a napkin, clean silverware, and other standard place-setting items.
Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
Maintain cleanliness of work areas throughout the day using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company, safety, and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to the manager.
Complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Communicate using clear and professional language and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support the team in reaching common goals and listen and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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