Jade Global

Enterprise IT services and cloud consulting

Oracle ARCS Consultant

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

At least 10 years of hands-on experience in Level 2 application support and enhancements for Oracle Account Reconciliation Cloud Service (ARCS).
Knowledge of ARCS architecture and business processes for reconciliation and transaction matching.
Experience understanding current architecture and providing improvement suggestions.
Hands-on experience resolving tickets and meeting service-level agreements.
Availability to work the 3 p.m. to midnight India Standard Time shift.

Responsibilities

Liaise with the client application lead on day-to-day activities.
Provide Level 2 support and enhancements for Oracle ARCS issues.
Track and resolve tickets and manage service-level agreements.
Suggest best practices and improvements for the current ARCS landscape.
Attend internal and client meetings.
Coordinate with other teams, business users, and vendors such as Oracle.
Assist with patching and monthly closure activities.
Document and maintain standard operating procedures and the known error database.
Provide 24/7 support for Priority 1 issues.
Raise risks or issues in a timely manner.

Oracle ARCS Consultant1

Job Title: Oracle ARCS Consultant

Job Type: Fulltime

Location: Pune

Responsibilities:

Liaise with client application lead for day-to-day activities.
Work in L2 support and Enhancements for issues related to Oracle ARCS
Tickets tracking, resolving and SLA management
Suggest Best Practices & improvements in the current ARCS landscape
Attend all internal and client meetings.
Coordinate with other teams, business users, Vendor (e.g. Oracle)
Help in patching and monthly closure activities.
Documenting and Maintaining SOPs and KEDB
24x7 support for P1 issues.
Raise risks/issues (if any) on time.

Skills & Experience Required:

10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS
Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching
Experience in understanding current architecture and providing improvement suggestions
Hands on experience in resolving tickets and meeting SLAs
Excellent communication skills
Ready to work 3pm to 12 midnight IST shift

About the Company

Jade Global

Enterprise IT services and cloud consulting

Jade Global provides IT services and consulting to mid-size and large enterprises to modernize their applications, data, and operations using cloud and AI. It offers technology advisory, implementation, integration, testing, and managed services across ERP and enterprise platforms like Oracle, NetSuite, SAP, Salesforce, ServiceNow, Workday, and Boomi, plus cloud, data analytics, and automation work on Snowflake, Databricks, and AWS. Its AI services combine consulting with ready-made AI agents and industry accelerators to speed up data readiness and workflow automation. It serves sectors such as high-tech, healthcare and life sciences, manufacturing, financial services, and retail from offices in the United States, Canada, and India, delivering onshore, nearshore, and offshore engagements with a focus on practical, implementable cloud, data, and AI solutions.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: San Jose, CA
Founded: 2003

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