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UCFS Healthcare

Non-profit FQHC delivering integrated health care

Bilingual Care Coordinator

Full-TimeUpdated on 10/23/2026
$44k - $47k/yr
Junior, Mid
Bachelor's
Norwich, CT, USA
In PersonExpected travel is 65–70% within UCFS Healthcare’s service area.
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree in a Human Service field, such as Child Psychology, Social Work, or Human Services, and at least one year of experience or training in social services; alternatively, five years of relevant Human Services experience.
  • Experience working with children and families with significant behavioral health needs.
  • A valid driver's license and state-mandated auto liability insurance.
  • Eligibility to obtain CPR certification within 30 days of hire.
  • Eligibility to earn a Wraparound certification as soon as possible, considering statewide training availability.
  • Fluency in Spanish.
  • Ability to continuously access an internet connection with at least 100 Mbps download and 20 Mbps upload speeds.
  • Ability to travel 65–70% within UCFS Healthcare’s service area.
  • Proficiency with Microsoft Office, especially Outlook.
  • Ability to provide strength-based, client-centered services.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and teamwork skills.
  • Interpersonal expertise across digital, in-person, and verbal correspondence.
Responsibilities
  • Provide outreach and engagement to clients upon program referral by conducting an initial phone intake with the family, collecting basic information, and presenting information to the team to determine eligibility.
  • Assess each family’s strengths and needs through home visits and Ohio scales to develop a care plan.
  • Provide weekly face-to-face direct services to clients, including support, advocacy, referrals, and assistance with positive parenting, safety planning, basic life skills, and parenting a child with special needs.
  • Develop a list of interested parties identified by the family to participate in Child Specific Team meetings, lead those meetings multiple times during the family’s involvement, and follow through on meeting recommendations.
  • Build and maintain community relations through education and advocacy, including participation in external meetings such as the System of Care meeting.
  • Participate in case reviews and supervision, and attend regularly scheduled team meetings and trainings.
  • Maintain current case records for each client family, including weekly contact reports, service agreements, evaluations, and termination summaries.
Desired Qualifications
  • Home visiting experience is highly preferred.

About the company

UCFS Healthcare is a non-profit Federally Qualified Health Center serving Eastern Connecticut. It delivers integrated care across primary medical, dental, and behavioral health, plus services like eldercare, women's health, pediatrics, and school-based clinics. Care is provided through a team-based model and a sliding fee scale to ensure access regardless of ability to pay. Its goal is to improve community health by offering affordable, accessible, and coordinated care that addresses social needs in the region.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Norwich, Connecticut

Founded

1877

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Simplify Jobs

Simplify's Take

What believers are saying

  • UCFS's 2025 impact report logged 33,468 primary care and school-based visits.
  • UCFS expanded behavioral health with 76,960 visits and 4,384 unique clients in 2025.
  • UCFS opened 2026 community-health programming and retained broad local service reach.

What critics are saying

  • Fiscal 2025 relied on $20.2 million grants, exposing UCFS to funding shocks.
  • Medicaid and Medicare reimbursement pressure can squeeze margins if patient mix worsens in 2026.
  • Any HRSA grant loss would hit Norwich, Griswold, Plainfield, and Colchester operations hard.

What makes UCFS Healthcare unique

  • UCFS runs integrated primary, dental, behavioral, and eldercare across Eastern Connecticut.
  • UCFS embeds school-based health centers inside schools, removing transportation barriers for students.
  • UCFS serves uninsured patients with sliding fees and access-to-care enrollment support.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • Wellness Program
  • Employee Assistance Program
  • Remote Work Options
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays