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Services for the Underserved

Offers services to underserved New Yorkers

Unit Leader

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$55k - $60k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalency is required.
  • At least one year of experience in a Clubhouse, case management, or similar role is required.
  • Basic computer skills are required.

Responsibilities

  • Support the established Work Ordered Day within units.
  • Engage clubhouse members in the kitchen, maintenance, and clerical units, including working alongside members to execute tasks.
  • Cook, complete job development, and teach computer skills.
  • Facilitate and participate in the day-to-day activities of an assigned unit on a rotating basis, emphasizing consumer empowerment.
  • Provide assistance, training, monitoring, and direction for members’ chosen unit activities and other program-related activities.
  • Make programming available in a manner that models the mainstream community, such as celebrating holidays on the actual holiday, and provide recreation and leisure activities.
  • Accompany members on group outings and social events.
  • Ensure that the assigned unit logbook is current and contains group notes, attendance sheets, and monthly unit schedules.
  • Assist in facilitating groups as needed in the program on a day-to-day basis.
  • Support Generalists as needed to develop individualized service plans reflecting members’ interests and expressed personal goals.
  • Ensure that members receive the necessary degree of support to facilitate reaching their indicated goals.
  • Coordinate, supervise, and maintain member case records.
  • Encourage and inspire members to work or attend school or training.
  • Provide day-to-day supervision to Generalists to support Clubhouse day-to-day operations.
  • Perform other duties as assigned.

Desired Qualifications

  • A bachelor’s degree in a related field is preferred.
  • Ability to use various computer programs, specifically Microsoft Word and Excel, is preferred.
  • Respect for and a high level of comfort around people experiencing psychiatric crisis is preferred.
  • Strong written and oral communication skills, including empathic listening and responding, are preferred.
  • Knowledge of ICCD standards is preferred.
  • Bilingual English/Spanish ability is a plus.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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