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Agility Robotics

Humanoid robots and automation software platform

Director, Product Quality

Quality EngineeringConfirmed live in the last 24 hours
Full-timeSalem, OR, USA

About the Job

Requirements

  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Systems Engineering, or a related technical field.
  • 10+ years of experience in Quality Engineering, Field Quality, or Reliability Engineering within high-complexity hardware industries such as robotics, automotive/EV, aerospace, autonomous systems, or complex industrial equipment.
  • 5+ years of direct people-management experience leading technical engineering teams in failure analysis, quality, or sustaining engineering.
  • Deep, practical experience executing physical failure analysis on electromechanical systems, including actuators, harnesses, sensors, PCBAs, battery management systems, and precision mechanical linkages.
  • Certified or expert practitioner in structured root cause analysis tools including 8D, 5-Why, Fishbone/Ishikawa, Fault Tree Analysis, FMEA, and Gauge R&R.

Responsibilities

  • Establish, monitor, and report key field quality metrics, including MTBI, MTTF, ARR, issue escape rates, and service ticket turnaround time, for shipping products and customer deployments.
  • Lead and grow a dedicated team of Failure Analysis Engineers; drive rigorous Root Cause Analysis and Corrective/Preventive Action processes for field returns, hardware bugs, and system-level failures.
  • Establish immediate containment protocols for critical field escalations, safety events, and unexpected fleet-wide failure trends to minimize customer downtime.
  • Bridge Field Operations, Customer Success, Hardware Engineering, Software/Firmware, and Supplier Quality; drive design-for-reliability feedback into next-generation product engineering.
  • Implement and maintain closed-loop Corrective/Preventive Action tracking across multi-site field deployments and repair depots.
  • Host regular Field Quality Reviews with leadership, presenting objective data, failure Pareto analyses, root-cause findings, and measurable Corrective/Preventive Action progress.
  • Investigate critical quality escapes through occasional travel, up to 20%, to customer sites, field test locations, or primary suppliers.

Desired Qualifications

  • Master’s degree in Engineering Management or an Engineering discipline.
  • Certified Quality Engineer, Certified Reliability Engineer, or Lean Six Sigma Black Belt certification.
  • Experience managing field reliability for autonomous mobile robots, humanoid robotics, or safety-critical industrial equipment.
  • Familiarity with firmware diagnostic tools and telemetry data analytics for remote fleet diagnostics.

About the Company

Agility Robotics

Humanoid robots and automation software platform

Agility Robotics designs and sells humanoid robots and an accompanying software platform to automate labor-intensive tasks. Its flagship robot Digit works with the cloud-based Agility Arc platform to perform tasks in warehouses, manufacturing, retail, eCommerce, and distribution centers. The system combines Digit’s mobility and manipulation capabilities with software that coordinates tasks, scheduling, and data, enabling effective human–robot collaboration on labor tasks. What sets Agility Robotics apart is its humanoid form and emphasis on mobile manipulation, paired with a cloud automation platform and plans for an App Store for Labor to offer a range of labor-related applications. The company’s goal is to help humans be more productive by augmenting workers’ capabilities and allowing them to focus on more complex and creative tasks, while delivering reliable labor solutions through direct sales, service contracts, and a potential software ecosystem.

Company size
201-500
Company stage
IPO
Headquarters
Salem, OR
Founded
2015

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