AYANA Hospitality

Global hospitality group developing iconic destinations

Hostess

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeIndonesiaNo salary listedIn-person

About the Job

Requirements

Indonesian citizenship is required.
At least 2–3 years of experience in the same field is required.
A diploma in an F&B division, hospitality, or another relevant field is required.
Eloquent written and spoken English communication is required.
Must be flexible to work evenings, weekends, and holidays as required in the nightlife industry.

Responsibilities

Escort guests to their tables upon arrival at the nightclub and guide them to ensure a comfortable experience.
Manage the waiting list and provide accurate wait times.
Answer incoming calls and address customer queries.
Assist with reservations and maintain an organized reservation system.
Communicate with guests to understand their needs and preferences.
Monitor the nightclub floor to ensure a safe and enjoyable environment.
Maintain high standards of customer service when handling inquiries, complaints, issues, and feedback professionally to improve service quality and guest satisfaction.
Coordinate with other team members to provide excellent customer service.
Upsell club promotions and events.

Desired Qualifications

Prior background in a restaurant, club, or nightclub is an advantage.
A bachelor's degree is desirable.
Knowledge of additional languages is an advantage.

Hostess - After Rock | AYANA BALI

AYANA Hospitality · Bali, Indonesia · Full-time · Posted 2026-09-09

Workplace: on_site

Department: Food & Beverage

Description

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for our new outlet, After Rock Nightclub for an individual with the following details:

Summary of Responsibilities:

Escort guests to their tables as they arrive at the nightclub and guide them to their tables to ensure they have a comfortable experience
Manage the waiting list and provide accurate wait times
Answer incoming calls and address customers’ queries
Assist with reservations and maintain an organized reservation system
Communicate with guests to understand their needs and preferences
Monitor the nightclub floor to ensure a safe and enjoyable environment
Ensure that the highest standards of customer service are provide to handle customer inquiries, complaints, any issues and feedback that may arise in a professional manner to continuously improve service quality and guest satisfaction.
Coordinate with other team members to provide excellent customer service
Upsell club promotions and events

Requirements

Indonesian citizen
Proven experience with minimum of 2-3 years in the same field
Prior background from Restaurant/Club/Night Club is an advantage
Hospitality appearance, honest, initiative, creative and open minded
Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
Outgoing personality with excellence communication and interpersonal skills
Flexibility to work evenings, weekends, and holidays as required in the nightlife industry
Diploma in F&B Division, Hospitality, or other relevant fields. Bachelor's degree is desirable

Apply

Apply at AYANA Hospitality

About the Company

AYANA Hospitality

Global hospitality group developing iconic destinations

AYANA Hospitality designs and manages iconic travel destinations and voyages around the world. It creates resort properties and cruises that emphasize wellbeing, nourish the senses, and enrich the mind, pairing attentive service with thoughtful experiences. The company differentiates itself by prioritizing harmony with self, others, and nature, and by offering a “place of refuge” for every guest across its destinations. Its goal is to deliver exceptional service and meaningful inspiration through carefully crafted spaces and experiences that travelers can trust to refresh and uplift them.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Indonesia
Founded: 1996

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