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Solutions³

Cybersecurity, ITOM, ITSM consulting and training

Incident Manager 2

Security Operations & Incident ResponseConfirmed live in the last 24 hours
Full-timeArlington County, Arlington, VA, USA$56k - $66k /yr

About the Job

Requirements

  • Must be a U.S. citizen.
  • Must have an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
  • Must be able to obtain Department of Homeland Security Suitability prior to starting employment.
  • Must have 3–5 years of progressive experience in threat intelligence, Security Operations Center operations, or cyber incident response.
  • Must be able to work collaboratively across physical locations.
  • Must have a Bachelor of Science in a technical discipline from an accredited college or university in Computer Science, Cybersecurity, Computer Engineering, or a related discipline, or a high school diploma and 4+ years of directly relevant technical experience.

Responsibilities

  • Perform initial triage and assessment of incoming cyber threat tickets, incident reports, and indicator-of-compromise submissions.
  • Analyze technical data including IP addresses, domain names, file hashes, network traffic patterns, and malware artifacts.
  • Determine threat severity, credibility, and potential impact to critical infrastructure sectors.
  • Enrich indicators of compromise using threat intelligence platforms, open-source intelligence, and government-exclusive resources.
  • Prepare concise triage reports with actionable recommendations for escalation or further analysis.
  • Route tickets to appropriate JCDC teams, CISA divisions, or interagency partners based on assessment findings.
  • Coordinate with sector-specific analysts and interagency liaisons to gather additional context.
  • Maintain accurate documentation in ticketing systems and knowledge management platforms.
  • Participate in shift handoffs and contribute to daily operational briefings.
  • Support development of triage playbooks and standard operating procedures.
  • Monitor emerging threat campaigns and trending adversary activity.
  • Provide feedback to submitters and partner organizations on ticket status and outcomes.

Desired Qualifications

  • Prior experience in federal government cybersecurity roles, such as CISA, FBI, NSA, or DoD.
  • Understanding of the CISA National Cyber Incident Scoring System to prioritize incident triage.
  • Knowledge of general attack stages, including footprinting and scanning, enumeration, gaining access, privilege escalation, maintaining access, network exploitation, and covering tracks.
  • Demonstrated experience recognizing and categorizing vulnerability types and associated attacks.
  • Knowledge of Computer Network Defense policies, procedures, and regulations.
  • Knowledge of different operational threat environments, including first-generation script kiddies, second-generation non-nation-state-sponsored actors, and third-generation nation-state-sponsored actors.
  • Knowledge of system and application security threats and vulnerabilities, including buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channels, replay, return-oriented attacks, and malicious code.
  • Experience with Security Information and Event Management platforms, threat intelligence platforms, and ticketing systems.
  • Knowledge of critical infrastructure sectors and associated cyber risks.
  • Familiarity with Department of Homeland Security and CISA products and services.
  • Security+, CySA+, GCIH, GCIA, or similar certifications.

About the Company

Solutions³

Cybersecurity, ITOM, ITSM consulting and training

Solutions³ provides cybersecurity, IT operations management (ITOM), and IT service management (ITSM) consulting and training, with implementation supported by industry-standard practices. It works through a people–process–technology lifecycle that includes advisory services, training, and deployment of market-ready applications, in partnership with the DVMS Institute to Create, Protect, Deliver, and Verify Trusted Digital Business value. It stands apart by combining a formal, standards-driven end-to-end approach with recognized accreditations (APMG International, UK NCSC/GCHQ, DHS/CISA) and a collaborative methodology that yields clearly defined, executable projects aligned to client objectives. Its goal is to help organizations of any size manage digital risk, improve resiliency, and create value from digital services through governance, training, and proven implementation practices.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Wyckoff, NJ
Founded
2003

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