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Nordstrom

Full-line department store retailer

Seasonal & Regular Retail Sales or Stock

Merchandising +1Posted on Nov 12
Full-timeChandler, AZ, USAIn-person

About the Job

Requirements

  • Communicate clearly and effectively and demonstrate strong interpersonal skills.
  • Demonstrate accountability, initiative, and a high level of ownership.
  • Have organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Be able to work a flexible schedule based on business needs.
  • Remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequently use hands for grasping, fine manipulation, pushing, and pulling.
  • Handle bulky and sometimes awkwardly shaped items, including reaching above the head to lift them.
  • Regularly lift items up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Keep the sales floor runway-ready by re-merchandising and straightening items throughout the day.
  • Assist customers with cashiering across in-store, online, and mobile platforms; operate point-of-sale systems, bag items, handle bulky or heavy items, and provide a friendly experience.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Maintain a clean, clutter-free customer experience by sorting and returning clothing to the sales floor.
  • Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
  • Use the technologies required in the store environment.
  • Follow operational, merchandise, and asset protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
  • Fulfill customer orders promptly and in accordance with quality standards.
  • Prepare and ship customer orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
  • Help maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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