Full-Time

Enterprise Account Manager

Posted on 4/14/2024

BetterUp

BetterUp

1,001-5,000 employees

AI-driven personalized coaching platform

Data & Analytics
AI & Machine Learning
Consumer Goods

Senior, Expert

Remote

Required Skills
Sales
Communications
Salesforce
Marketing
Requirements
  • Minimum of 10 years sales experience, with 5+ years of enterprise consultative selling
  • Experience selling to CXOs at Fortune 500+
  • Track record of over-achieving, consistently ranking in the top 10-20% of the company
  • Experience personally leading and closing 6+ month, multi-buyer, $1M+ deals
  • An unrelenting drive to learn, succeed and lead by example
  • Prior experience selling into CHRO and Heads of L&D/Talent/Transformation work (ideal, not required)
  • Exceptional executive presence (selling to CXO), compelling written and verbal communication
  • High emotional intelligence (EQ) that drives empathy, strong influence, negotiation, and problem-solving
  • Process-driven, meticulously organized and self-motivated
  • Technical proficiency and specifically skilled using Salesforce to manage sales cycles
  • Ability to adapt and iterate on your sales motion in a startup selling environment
Responsibilities
  • Drive Account Strategy and Growth
  • Develop account strategy in close conversation with customer executives and BetterUp leadership
  • Own expansion and renewal targets for named accounts
  • Develop new relationships in strategic accounts through prospecting, networking, and partnership with BetterUp marketing team
  • Lead commercial conversations with customers, ensuring end to end success of the contracting process
  • Generate and Nurture Enduring Customer Relationships
  • Navigate complex, matrixed organizations and identify champions internally
  • Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customer’s business objectives
  • Serve as a primary point of contact to drive member engagement and demonstrable results
  • Internal Relationship Building and Management
  • Expert level internal cross-functional collaboration
  • Work with the post-sales team, CSM, DM, to ensure optimal communications and alignment including collaboration on account strategy, account opportunities, politics, stakeholder identification, member utilization and adoption
  • Collaborate with the BU Product and Engineering teams; follow processes and procedures when it comes to client asks. Roadmap prioritization. On the inverse, work with products to get them the beta customers they need

The BetterUp platform utilizes AI technology, behavioral science, and a proprietary algorithm to deliver personalized coaching experiences, driving productivity, engagement, and retention at scale. It leverages real-time data analytics and human insights to deliver measurable results across 25 key leadership dimensions.

Company Stage

Series E

Total Funding

$630.8M

Headquarters

Austin, Texas

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

21%

Benefits

Medical, dental, & vision benefits

Flexible Time Off

Paid parental leave

Unlimited coaching

Wellness programs

Education & learning stipend

Volunteer days