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Voyago

Provides multi-model mobility services across Ontario

Para Transit Dispatcher

Logistics & TransportationUpdated on Nov 11
Full-timeLondon, ON, Canada$19.50 /hr

About the Job

Requirements

  • Dispatch experience within the transportation or service industry is required.
  • Comfort using a radio to listen and communicate effectively with drivers is required.
  • Strong time-management and communication skills are required.
  • The candidate must be organized and able to multitask.
  • The candidate must be physically capable of climbing stairs.
  • The candidate must be able to take initiative to solve problems and find the data needed to do so.
  • Proficiency with computer software, including Microsoft Office Word and Excel, is required.
  • Customer-service experience is required.
  • A clean criminal record search is required.
  • Geographic knowledge of the surrounding London area is required.
  • The candidate must be available for full-time rotating afternoon shifts from 2:00 PM to 1:00 AM: Wednesday through Saturday one week, and Thursday through Saturday every other week.

Responsibilities

  • Schedule new bookings and coordinate with drivers regarding changes.
  • Use the radio to communicate with drivers who are on route.
  • Ensure drivers active on routes are on time to maintain customer satisfaction.
  • Manage and pull reports as directed by managers.
  • Answer phones and respond to email correspondence professionally and courteously.
  • Take responsibility for the Emergency Response Plan in the event of a serious collision.
  • Manage and assist with scheduling vehicle maintenance as required.

About the Company

Voyago

Provides multi-model mobility services across Ontario

Voyago provides a mobility platform in Ontario that covers Medical Transportation, Student Transportation, Mass Transit, Para Transit, public sector routes, and On-Demand Personal Mobility. It operates a mixed fleet and service network powered by an Intelligent Mobility Solutions platform, prioritizing passenger care and strong service ratings, along with a focused employee training program. It differentiates itself by offering a single, multi‑model mobility solution across many segments under one platform, supported by a values‑driven culture that emphasizes dependable performance. Its goal is to deliver reliable, high‑quality transportation options for diverse needs while creating growth opportunities for employees and delivering solid outcomes for clients and communities.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
London, Canada
Founded
Not listed

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