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FirstEnergy

Investor-owned electric utility focusing on distribution

Executive Assistant Leadership

Executive SupportConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A high school diploma or GED is required.
  • A minimum of 10 years of comparable work experience is required, including experience supporting C-suite executives.
  • The candidate must pass the company Support and Administrative Selection System test.
  • Expert proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word, and the ability to design and edit graphic presentations and materials are required.
  • Excellent verbal and written communication and time management skills, with the ability to deliver high-quality work by deadlines, are required.
  • The candidate must make informed decisions about priorities and available time.
  • Exceptional organizational skills and attention to detail are required.
  • The candidate must demonstrate commitment to performance excellence.
  • The candidate must maintain integrity and discretion when handling confidential information.
  • The candidate must demonstrate a questioning attitude, willingness to learn, ability to produce results, and ability to strengthen existing relationships.
  • Business acumen and the ability to decipher priorities and make sound judgments are required.
  • Professionalism, confidence, and interpersonal skills to build partnerships with diverse internal and external stakeholders are required.
  • Teamwork skills and a collaborative approach are required.
  • The candidate must think creatively, act with urgency in a fast-paced environment, respond quickly, and maintain attention to detail.
  • The candidate must provide a high level of customer and client service and responsiveness.
  • The candidate must work independently on special assignments as directed by management.
  • The candidate must be able to recommend process improvements as needed.

Responsibilities

  • Maintain a safe workplace for coworkers and the community, based on knowledge of potential hazards and industry regulations and requirements.
  • Provide organizational support to senior leaders, including calendar and travel management; prioritize inquiries and requests; independently troubleshoot conflicts; make decisions and recommendations to support effective daily scheduling; keep senior leaders informed of commitments and responsibilities; and follow up appropriately.
  • Perform administrative tasks that support senior leaders, including collecting and preparing meeting information; composing and preparing correspondence; designing and producing complex documents, reports, and presentations; maintaining organized filing systems and contact lists; arranging travel; completing expense and mileage reports; and completing special projects as assigned.
  • Manage senior leaders’ time by reading, researching, collecting, and analyzing information in advance as needed.
  • Serve as the primary contact for other FirstEnergy executives, internal and external stakeholders, and external visitors, including on confidential or critical matters; research and prioritize requests before determining the appropriate action, referral, or response.
  • Exercise judgment consistent with the senior leader’s style and organizational policy; communicate on the senior leader’s behalf; and respond to emails, texts, and phone calls outside normal business hours as needed.
  • Maintain discretion and confidentiality when handling sensitive or confidential information and materials.
  • Communicate with people at all levels of the organization and with external parties.
  • Assist with other duties and responsibilities as assigned.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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