Atlantic Health System

Non-profit healthcare provider with physician network

Unit Associate 1 - Deskovick 3-Ortho/Spine

Clinical Support & Patient AdministrationPosted on Nov 9

Part-timeMorristown, NJ, USA$22.61 /hrIn-person

About the Job

Requirements

A high school diploma or GED is required.

Responsibilities

Answer phones promptly and politely, direct customers appropriately, use proper phone etiquette and ADIET, greet visitors, patients, and staff, answer questions, and direct them as needed.
Answer call lights promptly and delegate requests to appropriate staff using approved communication devices, including Vocera.
Act as a liaison between Nursing, Bed Management, Patient Access, Environmental Services, and Transport to ensure appropriate patient placement and flow.
Use computer systems to complete timely and accurate unit or floor admissions, transfers, and discharges, and remove discharged patients from the system within fifteen minutes or less.
Maintain positive working relationships with ancillary and support departments to facilitate scheduling diagnostic tests, procedures, and services; obtain patient supplies, results, and medical records; make follow-up patient appointments as applicable; and conduct patient rounds.
Maintain patient records and facilitate patient education by printing labels and wristbands, organizing paper records for timely HIM scanning, scanning documents, assisting with admission packets and discharge or transfer paperwork and documentation, recording transfers, assigning patient education (Aceso UPCARE) as directed by clinicians, coordinating patient itineraries, and assisting with patient portal enrollment.
Serve as a resource for hospital information systems and devices; troubleshoot unit or floor computer problems, identify, report to the Customer Support Center, and track system or device problems; support nursing staff training for non-clinical computer functions such as printing labels and ADT; and participate in training new unit associates.
Ensure competency with Business Continuity Access procedures, check BCA computers and devices daily, maintain BCA forms, organize and participate in BCA drills, assist clinical staff with BCA education and implementation during downtime, and assist with back-entry of orders after downtime.
Monitor the unit or floor environment for cleanliness, safety, and patient and staff comfort; keep the workstation organized; and report and follow up on cleaning needs, leaks, temperature adjustments, and safety concerns with appropriate departments.

Communications: Answers phones promptly and politely while directing customers appropriately and efficiently. Uses proper phone etiquette and ADIET. Politely greets visitors, patients, and staff, answering their questions and directing them as needed. Answers call lights promptly and delegates request to appropriate staff using approved communication devices (Vocera).
Acts as liaison between Nursing, Bed Management, Patient Access, Environmental Services and Transport to ensure appropriate patient placement and flow. Demonstrates knowledge and competency with computer systems to perform timely and accurate unit/floor admissions, transfers and discharges. Removes all discharged patients from the system within fifteen minutes or less. Maintains positive working relationships with ancillary/support departments to facilitate scheduling of diagnostic tests, procedures and services. Obtains patient supplies, results and medical records as appropriate. Makes follow up patient appointments as applicable. Conducts patient rounds.
Maintains patient records and facilitates patient education. Prints patient labels and wristbands as appropriate. Organizes paper patient records to support timely HIM scanning. Provides document scanning as needed. Assists with admission packets and discharge/transfer paperwork and documentation and records transfer. Assigns patient education (Aceso UPCARE) as directed by clinicians. Coordinates distribution of patient itineraries. Assist with enrolling patients in patient portal.
4: Resource for hospital information systems and devices. Troubleshoots unit/floor computer problems (computer errors, printer jams, broken equipment, etc.). Identifies, reports (to Customer Support Center) and tracks problems with hospital information systems/devices. Serves as training support to nursing staff for non-clinical computer system functions such as printing labels, ADT. Participates in training of new unit associates.

5: Business Continuity Access (BCA) Coordination: Ensures competency with BCA procedures. Completes daily check of BCA computer/devices. Maintains BCA forms. Organizes and participates in BCA drills. Assists clinical staff with BCA education and implementation during a downtime. Assists with back entry of orders after a downtime.

6: Monitors unit/floor environment for cleanliness, safety and patient/staff comfort. Keeps work station organized and uncluttered. Reports and follows up on cleaning needs, leaks, temperature adjustments, safety concerns to appropriate departments (EVS, Plant Engineering, etc.).

HS diploma or GED required

Minimum Salary (Hourly Rate): 22.610000

Maximum Salary (Hourly Rate): 22.610000

Salary Admin Plan: CLE

About the Company

Atlantic Health System

Non-profit healthcare provider with physician network

Atlantic Health System is a large non-profit healthcare network in New Jersey that runs hospitals, outpatient centers, urgent care clinics, and a physician-led group called Atlantic Medical Group with more than 1,000 doctors across 300 locations. It provides a full range of medical services to communities in New Jersey and New York and lets patients manage care through the MyChart portal, which handles medical records, appointments, and bill payments. Its business model puts earnings back into its healthcare services and facilities, reinvesting to improve care access and community health. The system differentiates itself by being a broad, integrated network of facilities and a large physician group under a nonprofit umbrella, offering coordinated care across many sites. Its goal is to improve community health by delivering comprehensive care and continually expanding access to high-quality medical services.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Morristown, NJ
Founded: Not listed

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