Full-Time

Senior Technical Writer

Confirmed live in the last 24 hours

Snowflake

Snowflake

5,001-10,000 employees

Data management and analytics platform

Data & Analytics
Enterprise Software
AI & Machine Learning

Expert

Bellevue, WA, USA

Category
Technical Writing
Content & Writing
Required Skills
Redshift
Git
SQL
Apache Kafka
RDBMS
Oracle
Requirements
  • 10+ years creating technical product documentation from scratch, as well as from specs.
  • Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code.
  • Experience with one or both of the following: Exposure to using and documenting any of the following security and governance technologies: Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc), Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect), Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc), Privacy-enhancing technologies like differential privacy, Data clean rooms; Expose to using and documenting any of the following data engineering and data storage technologies: ETL/ELT and BI, Data lakes, Apache Iceberg, cloud storage, Data pipelines (Kafka, streaming).
  • Open-source platforms and authoring/publishing tools for a 'Docs-as-Code' approach (Git, RST/Sphinx, Markdown, DITA XML, etc).
  • In-depth knowledge of the content development lifecycle, including: Identifying and understanding the information needs of the audience, Gathering information, interviewing SMEs, and conducting research, Authoring, publishing, and managing online/web content.
Responsibilities
  • Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc).
  • Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented.
  • Work with release engineers and dev ops to deliver weekly product updates and documentation.
  • Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include: Contributing to Knowledge Base articles and Community questions, Authoring and editing technical blog posts, Developing training materials, implementation guides, migration guides, best practices, and FAQs.
Desired Qualifications
  • Familiarity with: Cloud computing platforms (AWS, Microsoft Azure, GCP, etc), Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc), Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc), Database drivers/connectors (JDBC, ODBC, etc).
  • Exposure to: CI/CD methodologies and technologies (Jenkins, Lambda, etc).

Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access and manage their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making and strategic insights, using a subscription-based model that charges clients based on their actual usage of storage and computing resources.

Company Stage

IPO

Total Funding

$1.3B

Headquarters

Bellevue, Washington

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Datavolo enhances Snowflake's open data integration capabilities.
  • Investment in Metaplane boosts AI-driven data quality solutions for Snowflake users.
  • Snowflake Ventures' investment in Hex expands accessibility of data tools to non-technical users.

What critics are saying

  • Integration challenges from Datavolo acquisition may disrupt operations and customer service.
  • Increased competition from Mistral AI could challenge Snowflake's market position.
  • Convertible senior notes pricing may increase financial pressure if market conditions worsen.

What makes Snowflake unique

  • Snowflake offers a unified platform for diverse data workloads, unlike traditional solutions.
  • The AI Data Cloud enables near-unlimited scale and performance for data mobilization.
  • Snowflake's seamless multi-cloud experience ensures efficient data operations across locations.

Help us improve and share your feedback! Did you find this helpful?

Benefits

We've got your back - We offer comprehensive health insurance plans, health savings accounts, robust retirement plans, and generous life and disability insurance.

A Balanced Lifestyle - All Snowflakes have access to our weekly online lunch and learns, virtual workout classes, and ergonomic work-from-home equipment. We offer on-demand mental health and wellness programs to support our employees and their families.

Your People Matter - Help offset the cost of growing your family with our fertility benefits and family planning resources. Count on our generous time-off and various leave plans for you to rest, refuel, and sustain a great work-life balance.

Global Snowflake Team - No matter where you are in the world, we will get you connected and supported with a work-from-home setup.

Treat Yourself - Personalize your Snowflake benefits by tapping into our employee discounts and pre-tax selections.

Invest In Your Future - Eligible employees enjoy new hire equity, Employee Stock Purchase Plan (ESPP), and a quarterly bonus or commission program.