Full-Time

Director – Product Management

Core

Posted on 11/18/2024

Yext

Yext

1,001-5,000 employees

AI-powered search solutions for businesses

Enterprise Software
AI & Machine Learning

Compensation Overview

$178.7k - $385kAnnually

+ Equity Compensation + Variable Pay Programs

Senior

New York, NY, USA

Category
Product Management
Product
Required Skills
Product Management
Social Media
SEO
Requirements
  • Bachelor’s Degree preferred, or equivalent combination of education, training and experience
  • 5+ years of product management experience in a technology-driven company (preferably B2B, martech), with a track record of successfully launching and iterating products
  • 3+ years of experience in leading a successful team is a plus
  • Experience managing software integrations following acquisitions, ensuring seamless alignment between acquired technologies and existing systems
  • A strong understanding of the digital marketing space with a focus on SEO, social and reputation management
  • Product mentality - inclination and ability to envision a product and then marshal and drive resources to realize that vision
  • Speed to market - the candidate has a passion to get their solutions to market to start driving validated outcomes as quickly as possible
  • Must have a love to innovate. Understand customer problems, but how to solve them in non-traditional means
  • Adaptable and quick to learn, excelling in dynamic and ever-evolving work environments
  • Able to generate creative, simple solutions to sophisticated problems
  • Excellent writing and presentation abilities
  • Familiarity with key leadership concepts from thought leaders such as Simon Sinek (Leaders Eat Last), Marty Cagan (Inspired), and Kim Scott (Radical Candor) is a strong plus.
  • Brings a Growth mindset to their job everyday
Responsibilities
  • Define and articulate the product vision and strategy for Yext Listings, Reviews and Social products ensuring alignment with Yext business priorities
  • Lead the Yext product management teams, encouraging a culture of innovation, speed to market and customer-centricity
  • Collaborate with engineering, design, marketing, sales and customer success teams to ensure successful product launches and adoption
  • Define objectives and key results for the product line, adjusting strategies and team mix as vital to achieve growth and retention targets
  • Act as your portfolios product evangelist both internally and externally, including customer advisory boards, AR briefings, customer webinars, and product council meetings
  • Drive product innovation through a culture of rapid iteration, experimentation, lean UX and constant customer feedback cycles
  • Lead, mentor, and encourage a team of dedicated product managers to deliver and iterate on innovation to the market frequently

Yext provides AI-powered search solutions through its Yext Answers Platform, which allows businesses to give direct answers to user queries instead of just links. This platform uses natural language processing to understand the context of search queries, ensuring users receive accurate information. Yext serves a wide range of clients, from large enterprises to small businesses, and focuses on improving search experiences in areas like marketing and customer support. The company operates on a subscription model, where clients pay for access to the platform and its features, which are built on a centralized Knowledge Graph that maintains consistent information across digital platforms. Yext also offers a training and community engagement platform called Hitchhikers, where users can enhance their skills and connect with others. The goal of Yext is to enhance search capabilities for businesses, providing better user experiences and maintaining a strong reputation for customer support.

Company Stage

IPO

Total Funding

$115M

Headquarters

New York City, New York

Founded

2006

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-10%

2 year growth

16%
Simplify Jobs

Simplify's Take

What believers are saying

  • Yext's acquisition of Hearsay Systems could expand its market reach and enhance its product offerings.
  • Recognition as a top workplace by Built In boosts Yext's reputation, making it an attractive place for talent.
  • The launch of a new Customer Success Program indicates Yext's commitment to improving client satisfaction and retention.

What critics are saying

  • The recent fall in Yext's stock price following Q1 results and the acquisition of Hearsay Systems may indicate financial instability.
  • Potential sale amid takeover interest could lead to uncertainty and disruption for employees.

What makes Yext unique

  • Yext's AI-powered search solutions focus on delivering direct answers rather than just links, setting it apart from traditional search engines.
  • The use of a centralized Knowledge Graph ensures consistent and accurate information across all digital touchpoints, a feature not commonly found in competitors.
  • Yext's Hitchhikers platform for training and community engagement adds an extra layer of value for clients, fostering a knowledgeable user base.

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Benefits

Comprehensive Benefits Program - One of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a robust and comprehensive benefits program, which includes top-quality health insurance (medical, dental, vision), paid parental leave, a 401(k) with match or retirement pension plan, equity, commuter benefits, and more.

Invested in Your Wellbeing - In addition to our top-tier benefits, we also have a holistic wellness program that includes physical and mental health services. A few employee-favorite perks are our company-wide subscription to the meditation, sleep, and relaxation app Calm, as well as our corporate ClassPass membership.

Stay Informed - Our leadership team is committed to company-wide transparency, ranging from email blasts, biannual goal-setting days, and a weekly all-hands video meeting called Manifesto. Manifesto is a time for leadership to share company updates, showcase new products, highlight new deals, and provide kudos to well-deserved employees.

Collaborative Workspaces - Yext has amazing workspaces in many of the greatest cities in the world — from our magnificent new HQ in New York City to those in Chicago, Greater Washington DC, London, Miami, Munich, Paris, Tokyo, San Francisco, and more. Most job families within Yext allow employees to work from any office so they can experience the face-to-face collaboration, spontaneous interaction, and mutual learning that have become such hallmarks of our culture across the globe.

Life-Work Balance - We work hard and play even harder, but we also recognize that our employees wear multiple hats as parents, mentors, caretakers, volunteers, and more. That’s why we offer flexible and generous vacation, paid company and bank holidays, and sick days for when you’re feeling under the weather — all in an effort to give our employees more time to do the things they love with the ones they love and support a better life-work balance.

Upward Mobility - One of the perks of being a relatively new publicly traded company is that there is no shortage of opportunity. This means our employees are presented with countless chances to move internally. Internal mobility is at the forefront of Yext’s hiring, as are learning and development, alongside our mentorship program and monthly lunch and learns sponsored by our ERGs.