Full-Time

Experienced Enablement Specialist

Enable

Enable

501-1,000 employees

B2B rebate management software tool

Data & Analytics

Junior

Toronto, ON, Canada

Required Skills
Communications
Management
Customer Service
Requirements
  • Bachelor's degree in a relevant field
  • Minimum 2-years of experience in Enablement, training or L&D fields
  • Experience with Adult learning and Instructional Design in Customer Service
  • Familiarity with using Learning Management Systems (LMS) for course delivery, learning journeys and tracking reports
  • Experience with Workramp is a plus
  • Effective interpersonal skills, leading meetings with facilitators and SMEs
  • Organized, great time management skills, ability to prioritize
Responsibilities
  • Identify role-based training needs and organize different curricula for all levels of the Customer Success team
  • Collaborate with cross-functional teams to ensure alignment of training programs with overall business goals
  • Create self-paced learning paths in the Learning Management System
  • Identify and curate different resources to supplement internal training for the CS Team
  • Identify and work with internal facilitators and assist in their preparation for training sessions
  • Prepare Leader guides for recurrent programs
  • Organize and facilitate 'Train the Trainer' sessions for CS Enablement programs
  • Create training communication plan to ensure good attendance uptake for live events and high consumption metrics for self-paced learning
  • Assist with attendance and LMS Reports
  • Identify content updates and improvements based on feedback and evolving business needs

Enable's mission is to enable trusted trading relationships to serve customers better together. Enable helps manufacturers, distributors, and retailers take control of their rebate programs and turn them into an engine for growth.

Company Stage

Series D

Total Funding

$273.4M

Headquarters

Toronto, Canada

Founded

2016

Growth & Insights
Headcount

6 month growth

23%

1 year growth

30%

2 year growth

223%

Benefits

Fantastic holiday entitlement

Modern working from home policy

Flexible working hours

Regular social events

Free food and drink

Significant investment in skills development and training

Enhanced maternity pay and paternity leave

Employee equity scheme

Annual bonus

Pension

Life insurance

INACTIVE