Business Office Manager

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A Great Place to Work

Reservoir is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Location:  400 Bolton Street, Marlborough, Massachusetts, 01752

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 What You'll Do:

As a Business Office Manager, you are responsible for the daily coordination of census, billing, and resident funds. Your work will ensure regulatory compliance and that resources are optimized to provide the best care for our residents. 

Key Responsibilities:

• Efficient and maximized collection of accounts receivable
• Assist Responsible Party with medical pending application and tracking through approval
• Accurately report billing and cash collection activity
• Ensure full compliance of the resident fund ledgers
• Perform month-end reconciliation of census, revenue and accounts receivable

If you are passionate about making a real difference in people's lives in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Business Office Manager.  

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What We Offer

As an affiliate of National Health Care, our Reservoir team enjoys:

• Competitive compensation and benefits package
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

Rate of Pay

USD $79,000.00 - USD $83,000.00 /Yr.

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What You'll Bring:

Qualifications of Business Office Manager include:

• 3-5 years of billing and collections experience in long-term care including management or supervisory responsibilities
• Thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations
• Ability to manage multiple priorities in a fast-paced, multidisciplinary team environment 
• Excellent team building, leadership and communication skills 
• Deadline driven, detail-oriented individual
• Proficiency in office software including Excel, Word, Outlook, and billing/eligibility software solutions (Point Click Care, Inovalon and RFMS)

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We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values: Kindness, Service, Compassion and Excellence.  Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.  When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.