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Next Job Abroad

Social Media Hero

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, GreeceNo salary listed

About the Job

Requirements

  • Fluent or native-level Icelandic (C1/C2) and working English (C1) are required for team training and internal tools.
  • A typing speed of 25 words per minute with high accuracy is required.
  • Comfort navigating web tools and interest in social media and online video ecosystems are required.
  • Strong written communication is required to explain technical troubleshooting clearly and helpfully.
  • Candidates must relocate to Athens, Greece, and work on-site.
  • Candidates must hold an EU passport or have full rights to work in Greece.

Responsibilities

  • Support online video creators by email and live chat with account settings, feature rollouts, and technical questions.
  • Resolve inquiries about monetization, channel performance including views and subscribers, account recovery, and content appeals.
  • Handle 20–25 creator requests per day, progressing from email to handling two chats simultaneously as confidence develops.
  • Participate in regular team check-ins, learn process tips, and celebrate team wins.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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