Red Roof

Head Housekeeper

Janitorial ServicesUpdated on Nov 12

Full-timeChicago, IL, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Must be able to work a flexible schedule, especially on weekends and holidays.
Good communication skills are required.
Must have some computer knowledge to check rooms, make housekeeping sheets, and check out-of-order rooms.
Must be able to cross-train in laundry and clean rooms when necessary.
Must comply with grooming and dress standards.
Must be able to perform essential job functions.

Responsibilities

Oversee a housekeeping team, maintenance and janitorial work assignments, room inspections, and special cleaning projects.
Prepare clean and comfortable guest rooms and cooperate with other inn personnel to meet the company's service standards.
Maintain safety and security.
Ensure each guest room is properly cleaned and prepared according to guest room inspection requirements.
Complete daily work within budgeted work time.
Clean rooms following established procedures.
Complete and inspect rooms according to the Housekeeping Handbook.
Provide inn management with ideas and concerns.
Communicate with staff and prepare staff schedules.
Check fixtures and televisions for proper operation.
Set heating and cooling equipment to the proper setting.
Check and clean outside the room.
Provide special services for guests as requested.
Complete and submit the Rooms Cleaned Report.
Complete and submit maintenance cards to the front desk as needed.
Report discrepancies between stayovers and checkouts with regard to the Rooms Cleaned Report.
Call in clean rooms to the front desk.
Turn in room keys at the front desk.
Restock the cart and keep carts and storage rooms neat and clean.

Desired Qualifications

Previous supervisory skills are strongly preferred.
Bilingual ability in English, Spanish, or French is preferred but not required.

Job Description

This position will be responsible for oversight of a housekeeping team, maintenance janitorial work assignments, room inspections and special cleaning projects. Candidates must have an eye for detail and be self motivated.

This position will also prepare clean and comfortable rooms for guests and work in cooperation with other inn personnel to ensure the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' standards and 100% guest satisfaction.

Position Responsibilities

• Maintain safety and security

• Ensure each guestroom properly cleaned/prepared by meeting requirements of RRI's guestroom inspection

• Complete daily work within budgeted work time

• Clean rooms (following procedures established by Red Roof Inns).

• Complete and inspect rooms in accordance with requirements described in the Housekeeping Handbook

• Provide inn management with ideas and concerns

• Communicate with staff and prepare staff schedules

• Check fixtures and television for proper operation

• Set heating/cooling equipment on proper setting

• Check and clean outside the room

• Provide special services for guests as requested

• Complete and submit information on Rooms Cleaned Report

• Complete and submit maintenance cards, as needed, to the front desk

• Call in any discrepancies between stayovers and checkouts (with regard to Rooms Cleaned Report)

• Call in clean rooms to the front desk

• Turn in room keys at front desk

• Restock cart and keep cart and storage rooms neat and clean

• Other duties as assigned

Qualifications

• High school diploma or GED required

• Must be able to work a flexible schedule--weekends and holidays especially

• Previous supervisory skills strongly preferred

• Good communication skills required

• Must have some computer knowledge to check rooms/make housekeeping

sheets/check out of order rooms

• Ability to cross train in laundry and clean rooms when necessary

• Comply with good grooming and dress standards

• Must be able to perform essential job functions

• Bi-lingual (English/Spanish/French) preferred but not required

Additional Information

This position is at our Chicago Downtown - Magnificent Mile property.

EOE/M/F/Disabled/Veteran

About the Company

Red Roof

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New Albany, OH
Founded: Not listed

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