Full-Time

Global Customer Advocacy Director

Remote, United States

Posted on 6/8/2024

Dynatrace

Dynatrace


Senior

Mountain View, CA, USA

Required Skills
Sales
Communications
Management
Marketing
Requirements
  • Experienced Leader with 10+ years in technology, including 2+ years leading a team
  • Delivered compelling customer stories—written, video and stage
  • Proven track record working effectively with customer and internal executives, sales, product management, and marketing
  • Past successes working with large brand customers to engage in customer advocacy
  • Clear understanding of marketing, sales and communications priorities
  • High energy, “own it” personality, and ability to drive process improvement
  • Highly driven self-starter
  • Exceptional communication cross-functionally and at all levels including senior management
  • Excellent project management skills
Responsibilities
  • Lead and Scale the global customer advocacy strategy
  • Engage and Inspire customer reference contacts
  • Collaborate and Enable with sales, marketing, and product teams
  • Build Relationships with customers from CIO/CTO to the Ops teams
  • Create and Curate a dynamic library of customer stories
  • Strategize and Align customer advocacy strategies with go-to-market plays
  • Measure and Optimize the end-to-end process of content creation

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A