AR Collections Project Manager

Overview

We are hiring an AR Collections Project Manager on a 1099 contract basis to help drive down outstanding accounts receivable across our clients. In this role, you'll work hands-on in our billing software to review outstanding claims, proactively identify issues as they arise, and drive the action items needed to resolve them. You will work directly on issues yourself as well as with the revenue cycle management team to help resolve issues. This is a project management focused on collections, separate from the recurring work of claim creation and payment posting.

This is a part-time, remote contract engagement (Up to 40 hours/week) reporting into company leadership.

Primary Objective (OKR)

Improve the company's overall collection rate by proactively identifying and resolving issues on outstanding claims before they age into write-offs.

Responsibilities

- Regularly log into and review our billing software (Tebra) to monitor outstanding accounts receivable across clients and clinics, identifying claims at risk of nonpayment or underpayment

- Proactively flag issues as soon as they surface (denials, underpayments, authorization gaps, payor holdups, etc.) rather than waiting for aging reports to catch them

- Define clear action items for each outstanding issue and drive them to resolution. Work may be independent (e.g., researching a denial, contacting a payor) as well as working with the billing team

- Help direct the team's day-to-day work on collection issues

- Identify patterns or systemic issues (recurring denial reasons, payor-specific problems, process breakdowns) and bring the most pertinent issues to management with recommended solutions

- Work independently to prioritize and make decisions on which issues need immediate attention, escalating only what truly requires leadership input

- Report regularly on collection rate trends and progress against the OKR

Qualifications

- Proven project management experience, ideally in a healthcare billing, revenue cycle, or accounts receivable environment

- Strong data analysis skills and comfort working in Excel to build and maintain trackers, monitor collection rate, and analyze AR aging trends

- Comfortable working directly inside billing software to review claims and AR detail

- Strong independent judgment and comfort making decisions and driving action

- Experience identifying root causes behind AR issues and organizing cross-functional follow-up

- Excellent organizational and communication skills; able to distill complex AR issues into clear, actionable items for both the team and leadership

Preferred (not required)

- ABA billing experience

- Experience with Tebra (formerly Kareo)

Engagement Details

- Classification: 1099 independent contractor

- Commitment: Up to 40 hours/week

- Rate: $40/hour

- Location: Fully remote