This is a remote, full-time role for LatAm candidates only.

As a NetSuite Project Manager at our client's team, you will support NetSuite ERP engagements and ad hoc projects, connecting customers with the right expertise to get more value from NetSuite. This is a highly visible, customer-facing role. You will provide clear leadership and accountability on high-profile projects.

Operating within the Pacific Time Zone, you will lead high-profile implementations from kickoff through rollout, driving stakeholder alignment, risk management, and delivery excellence at every step.

Responsibilities:

• Serve as the main point of contact for customers, building the relationship and keeping projects on schedule.

• Manage stakeholder expectations, align resources, and resolve competing priorities across projects.

• Follow Plative's delivery structure and project management methodology throughout implementation.

• Run business and project reviews that walk customers through proposed solutions.

• Report on budget, project status, risk, and escalations to customer and internal stakeholders.

• Coordinate IT project teams so customer requirements translate cleanly into design specs, integrations, and data transfers.

• Advocate for the customer, resolving and managing escalations to keep satisfaction high.

• Travel occasionally to customer sites; most work happens remotely.

• Support NetSuite engagements across new implementations, enhancements, integrations, and ongoing support, including Salesforce build-out ownership when needed.

• Build and deliver presentations on technical concepts, work plans, delivery approach, milestones, and results for customer stakeholders.

Basic Qualifications

• Full life-cycle NetSuite implementation experience across multiple industry verticals.

• 3+ years of project management experience in a consulting environment.

• 4+ years of hands-on NetSuite implementation experience.

• Strong skills in negotiation, vendor management, risk management, project financials, and KPI reporting.

Preferred Qualifications

• Bachelor's degree in Accounting, Computer Science, IT, or an MBA.

• Track record delivering complex NetSuite projects.

• CSM and SuiteFoundation certifications.

• AI-fluent: comfortable using AI tools to speed up design and delivery work, and willing to own the output, errors included.

About RYZ Labs:

RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.

Our teams are remote and distributed throughout the US and Latam. They use the latest cutting edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.

At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.

Our values and what to expect:

- Customer First Mentality - every decision we make should be made through the lens of the customer.

- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.

- Ownership - step up if you see an opportunity to help, even if not your core responsibility.

- Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect.

- Frugality - being frugal and cost conscious helps us do more with less.

- Deliver Impact - get things done in the most efficient way.

- Raise our Standards - always be looking to improve our processes, our team, our expectations. Status quo is not good enough and never should be.

RYZ Labs

NetSuite Project Manager

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RYZ Labs

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