Q

QuantumLoopAI

AI receptionist for NHS primary care

Full Stack Developer

Full-TimeUpdated on 10/17/2026
No salary listed
Mid
London, UK
In PersonOffice-based at the Canary Wharf headquarters five days per week.
Software EngineeringFull-Stack Engineering

About the job

Requirements
  • At least 3 years of professional experience as a full stack developer working on production web applications.
  • Strong proficiency in at least one modern frontend framework and one backend language or framework.
  • Experience designing and consuming RESTful APIs or GraphQL endpoints.
  • A solid understanding of relational databases and data modelling, with experience writing performant queries.
  • Familiarity with cloud infrastructure and deployment pipelines (CI/CD).
  • Experience using Git for version control and collaborative development workflows.
  • Strong debugging and problem-solving skills, including diagnosing issues across the full stack.
  • Excellent communication skills and a collaborative working style.
  • The right to work in the United Kingdom; visa sponsorship is unavailable.
Responsibilities
  • Build, test, and deploy features across the full stack, from frontend interfaces to backend services and APIs.
  • Own features end to end, from technical scoping and architecture through production release and monitoring.
  • Collaborate with product, clinical, and commercial teams to translate NHS user needs into reliable, scalable software.
  • Develop and maintain integrations with NHS clinical systems and third-party platforms.
  • Write clean, well-tested, maintainable code and contribute to code reviews that raise the bar for the team.
  • Identify and resolve performance bottlenecks to keep the platform fast and reliable under high demand.
  • Contribute to technical decisions about architecture, tooling, and engineering best practices as the team grows.
  • Participate in incident response and on-call rotations to support platform reliability.
Desired Qualifications
  • Experience working in healthcare, healthtech, or regulated industries.
  • Familiarity with telephony or voice AI systems.
  • Experience building integrations with third-party APIs and external platforms.
  • Understanding of NHS digital systems, DTAC compliance, or healthcare data standards such as HL7 and FHIR.
  • Experience with real-time communication systems, including WebSockets and event-driven architecture.
  • Familiarity with containerisation and orchestration tools.
  • Experience working in an early-stage startup and helping define engineering processes and standards.
  • Contributions to open-source projects.

About the company

EMMA by QuantumLoopAI is an AI receptionist designed for NHS primary care. It answers patient calls during GP surgery hours instantly, with no queue or hold music. EMMA handles both clinical and administrative inquiries, triages to the right outcome, and integrates with NHS tools like Accurx. It is used across hundreds of GP surgeries and PCNs, serving over 2 million NHS patients. This reduces call-handling costs (up to about 80%) and improves patient access and satisfaction, while easing pressure on reception staff. QuantumLoopAI emphasizes NHS clinical safety, DTAC certification, and alignment with NHS standards. The company’s goal is to make primary care more accessible, efficient, and sustainable by eliminating phone bottlenecks and letting reception teams focus on in-person patient care.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2023

Get referred to QuantumLoopAI

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • QuantumLoopAI said on March 23, 2026 it raised over £6 million and serves more than 2 million patients.
  • The company is listed on the Crown Commercial Service RM6200 framework, easing NHS procurement.
  • QuantumLoopAI says practices save 15 workdays weekly and go live within two to three weeks.

What critics are saying

  • BBC reported EMMA failed to understand a stroke patient; Armthorpe surgery decommissioned it by August 2026.
  • Healthwatch Rotherham accused EMMA of accent problems on August 19, 2026, inviting NHS scrutiny and complaints.
  • If NHS practices judge EMMA inaccessible, procurement freezes spread quickly and the company loses its only market.

What makes QuantumLoopAI unique

  • EMMA targets NHS GP surgeries, not generic contact centers, with telephony workflows built for primary care.
  • QuantumLoopAI claims DTAC approval, DSPT compliance, and live integrations with eConsult, Accurx, ANIMA, System Connect, Rapid Health.
  • The company says it answers hundreds of calls simultaneously and supports 17 languages across NHS settings.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Remote Work Options
  • Stock Options
  • Conference Attendance Budget
  • Professional Development Budget

Growth & Insights

Headcount

6 month growth

-9%

1 year growth

-13%

2 year growth

-9%