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Monnoyeur

Distributes high-performance construction and energy machinery

Technician Coordinator

Equipment Field ServiceUpdated on Nov 12
Full-timeTimișoara, RomaniaNo salary listed

About the Job

Requirements

  • A technical higher-education qualification in a mechanical or electrical profile.
  • At least 3 years of experience in construction, industrial, or agricultural machinery; motor vehicles; or a related field.
  • Experience in service, mechanization, preparing and quoting work estimates, customer invoicing, reception, customer correspondence, and working with technical documentation.
  • Knowledge of construction machinery and equipment, and general technical knowledge.
  • Computer skills, including Word, Excel, and data-management systems.
  • Intermediate English proficiency.
  • Commercial awareness and the ability to work in a team.
  • Organizational ability; a proactive, orderly, methodical, and rigorous approach; professional seriousness and integrity; adaptability and availability; responsibility and concern for profitability.

Responsibilities

  • Organize and technically and administratively coordinate the field-intervention team of technicians and diagnostic experts.
  • Plan external service interventions and assign technicians' missions in the Timișoara area.
  • Manage the technical conditions of service interventions.
  • Ensure availability of the human and material resources required for interventions, including staff and spare parts.
  • Supervise the quality of external interventions, including promptness, adherence to maintenance schedules, cost reduction, and compliance with operating rules covering contractual commitments, invoicing, and workplace safety.
  • Contribute to the successful delivery of difficult technical interventions.
  • Send pre-diagnoses to field-intervention mechanics.
  • Initially approve warranty requests and agree them with the warranty manager.
  • Validate or prepare customer estimates drafted by the service correspondent.
  • Search for spare parts and technical information in the information system.
  • Maintain customer relations by listening to, advising, and informing customers.
  • Keep knowledge of the machinery range up to date.
  • Communicate and coordinate with service sales managers.
  • Engage with the field-intervention team daily by motivating and listening to team members and managing conflicts.
  • Promote a positive social climate and maintain a spirit of teamwork and ongoing responsibility.

About the Company

Monnoyeur

Distributes high-performance construction and energy machinery

Monnoyeur is a family‑owned group that serves construction, industry and agriculture with a large network of equipment distributors—Bergerat Monnoyeur, Aprolis and IPSO—providing high‑performance machines and related services. Through its subsidiaries Eneria and ARKANCE, it helps customers meet energy‑transition needs and digitalization, while CHRONO Flex and GCS deliver specialized services. SITECH focuses on positioning and guidance technologies to optimize construction sites. The group also offers project support through its energy, maintenance and digitalization offerings across a global footprint. With €3.4 billion in turnover in 2025 and operations in 24 countries on 5 continents, Monnoyeur aims to help customers improve productivity, reduce energy use, and modernize their operations at scale.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Saint-Denis, France
Founded
1906

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